Clicking on “Next Events” in list view creates a stall

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  • #1171923
    Ben
    Participant

    When viewing our events page in the list view (http://pinkribbongirls.org/events/list/), if the “Next Events” link at the bottom of the page is clicked the page stalls out with a spinning icon. If you access the events in the calendar view, you can access future events without issue.

    I’ve updated the plug-in and that did not resolve the issue.

    Any suggestions?

    Thanks,

    Ben

    #1172166
    Cliff
    Member

    Hi Ben.

    Sorry you’re experiencing this.

    1)

    I noticed console errors at initial loading of that link:

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

    (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    You should disable the other Google Maps plugin you’re using. If that’s not an option, you should disable it on our plugin’s pages (or possibly disable ours entirely).

    2)

    While you didn’t ask about issue #1, above, it’s important to resolve.

    I also noticed this console error after clicking “Next Events”https://cl.ly/3f390E0K2g3u

    This is an Ajax error, which isn’t something we’re able to reproduce. Therefore, I’d suggest following our recommended troubleshooting steps:

    Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts mode).

    And don’t forget to keep an eye on your console.

    Let us know what you find out.

    Thanks.

    #1183240
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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