Combining ticket selling through my site and ticket office

[Claudia]

Hi!

I was wondering if besides selling my tickets through my website i could also sell some of them at the ticket office but with the same system, so it registers the data of each ticket for that session, like the number of tickets available.

For example, if i have 50 tickets availabe in total and i’ve sold 20 tickets at the ticket office, how can i actualize that automatically so there are only 30 tickets on sale on my website?

Thank you very much,

Claudia

[Cliff]

Hi Claudia. Thanks for your interest in our Event Tickets and Event Tickets Plus plugins.

Sure, you could have a user-facing computer at your physical ticket counter (for them to do self-checkout) or you could have your staff basically do the data entry to fill it out for them. Get their name, email, billing address, payment information, and submit the order through your site as they could have done themselves from their home computer. This way they’ll still get the email confirmation and all your orders will be in 1 place and all your tickets quantity will stay updated essentially in real-time.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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