Cliff

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Viewing 15 posts - 6,496 through 6,510 (of 10,686 total)
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  • in reply to: Event permalink #1187245
    Cliff
    Member

    Hi Robert. Thanks for your interest in our products.

    The Events Calendar PRO add-on can create recurring events. You can see an example of a recurring event series at our demo site: http://wpshindig.com/event/code-coffee-code-learn-share/all/

    Each recurring event series is essentially a copy of each event. In order to customize a single instance of that recurrence series, you need to break it from the recurrence series and then customize it (e.g. to add an agenda or minutes).

    The permalinks shouldn’t change unless you break it from the series.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Events don't show in Google search results #1187240
    Cliff
    Member

    This reply is private.

    in reply to: iCal Timezone Issue #1187238
    Cliff
    Member

    The “Show Timezone” option from your 2nd screenshot is only for displaying the timezone on the front-end of your site; it doesn’t alter any of the events’ actual datetime information.

    However, enabling that may help you more easily identify the timezone of each event when viewing the front-end of your site.

    When I viewed this event — https://alexmncalendar.com/event/open-mic-night-2/2016-11-05/ — it looks like you did end up checking that box. I see it has “UTC-5” timezone. This is a manual/forced UTC offset timezone instead of a city timezone. City timezones are smarter in that they follow daylight savings time (DST).

    Also, the timezone can be overridden per event to be something different than the site-wide default in your WordPress General Settings.

    I misspoke before that your .ics file has Denver timezone. In fact, the first event in your .ics export is in Denver timezone, which is confirmed by visiting that link — it displays it’s in MDT timezone.

    We cannot help with Blox importing/exporting, but we can help with your TEC importing and exporting.

    Please let me know what more you think I can assist with here.

    in reply to: DIsable popups #1187223
    Cliff
    Member

    Excellent! Thanks for confirming.

    in reply to: Can we share Events to Social Media via Publicize? #1187220
    Cliff
    Member

    Great! 🙂

    in reply to: PO Key missing (German Translation) #1187020
    Cliff
    Member

    Ah ha. Thank you very much!

    I’ve logged this bug for the calendar title (not the Tribe Bar) with our developers. You can fix it on your site again if you’d like.

    in reply to: Near (Location) Filter not working #1187014
    Cliff
    Member

    Thank you.

    We know of many people using ACF in addition to our plugin, but our latest release did solve one conflict with relationship panels and events.

    I’d suggest following our recommended troubleshooting steps:

    Please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions:

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Events Slider for Calendar only #1186996
    Cliff
    Member

    Awesome! Have a great day.

    in reply to: Can we share Events to Social Media via Publicize? #1186994
    Cliff
    Member

    You’re welcome, Carole.

    Please let me know if it works well for you.

    Cliff
    Member

    Donna / Kate,

    Please provide the full code you tried in your active theme’s functions.php file (the one that didn’t work).

    FYI: Anytime you’re trying out new code, I’d suggest enabling WP_DEBUG and WP_DEBUG_LOG and sharing any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Let us know what you find out.

    Thanks.

    in reply to: Nonprofit needing to sell 10,000 tickets #1186633
    Cliff
    Member

    Hi Susan. Thanks for considering our products.

    Our Eventbrite Tickets add-on for The Events Calendar (TEC) free plugin has an initial cost for the year for updates and support, but we don’t charge any per-ticket fees. The only fees would be purchasing the add-on and then whatever Eventbrite’s fees are: https://www.eventbrite.com/fees/

    An alternative route (to avoid Eventbrite and its fees) is to purchase our Event Tickets Plus add-on that upgrades the functionality of our free Event Tickets plugin. It can work with TEC, of course, but can also work with other calendar plugins or regular WordPress Posts.

    Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms (no per-ticket fees charged by us or Eventbrite). The free plugin only enables free RSVP-type tickets.

    You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

    Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

    Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

    The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Please let me know if you have any follow-up questions.

    Cliff
    Member

    Hi Enzo. Sorry you’re experiencing this known bug.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release (weeks).

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: url redirect for an event #1186621
    Cliff
    Member

    Hi Nalini. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

    We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    Thank you for your understanding and thank you for using our plugins.

    ===

    Possibly helpful references:

    in reply to: Next Month Not Working In Safari #1186620
    Cliff
    Member

    This reply is private.

    in reply to: Essential Grid and Modern Tribe Events #1186619
    Cliff
    Member

    Hi Lucy. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

    We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    Thank you for your understanding and thank you for using our plugins.

Viewing 15 posts - 6,496 through 6,510 (of 10,686 total)