[Cliff]

I’m not 100% clear what you’re using this for / how you’re wanting things to work, but you might benefit from using https://wp-types.com/ or https://www.advancedcustomfields.com/ with our tribe_events custom post type.

[Cliff]

Kirk, it sounds like you’re interested in the functionality offered by our Community Tickets add-on. It allows users to create however many tickets they want (e.g. 10 tickets at $20 and 5 tickets at $70 and the ticket’s cost will appear as $20-70), and you can even choose to collect some of their ticket sales (like a transaction fee for using your website).

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Emil.

That text comes from the setup_date_search_in_bar method: https://github.com/moderntribe/the-events-calendar/blob/4.3.2/src/Tribe/Main.php#L4445-L4482

I link you there so you can see that it actually has different text based on which View the user is currently at (e.g. Month, Day, List, etc).

Please let me know if you have any follow-up questions on this topic.

 

[Cliff]

Hi Sallé.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Mike, my man!

Thanks for reporting this bug. I logged it with our developers and asked them to include a hook here: https://github.com/moderntribe/event-tickets/blob/4.3.2/src/Tribe/Attendees_Table.php#L114-L129

The screenshot from that KB article seems to indicate the event_tickets_attendees_table_ticket_column hook used to be where the Purchaser column is now (at least visually)

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Pekka.

Thanks for the details here.

1)

Different browsers handle <input type=”number”… in different ways. Some show the arrows to change the quantity. Others do not. This is therefore a browser inconsistency and not a bug.

2)

You may be interested in this snippet to disable customers being able to edit quantities in the WooCommerce cart:

https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

3)

Are you talking about the quantity/stock available after processing a refund?

4)

I’m unclear exactly what you have in mind, but you could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ <u>UserVoice page</u>.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Hi Amanda.

Sorry no joy with this yet.

I’d ask you to reference our Making Tickets article, but here are some common reasons why a ticket may not show up for an event:

1. the ticket never actually got created — refresh the Event edit screen and is the ticket there?
2. the ticket has date restrictions on when it’s available — clear them out or correct them
3. the ticket doesn’t have any quantity available — add some quantity
4. the event is a past event, not an upcoming event — change the event date to be in the future

I hope those troubleshooting ideas help.

If your ticket and event look like they should be working, please try switching to the Twenty Sixteen theme and see if the tickets appear on that event.

Please let me know what you find out.

[Cliff]

Hi again, Mike.

The attendees report’s columns comes from https://github.com/moderntribe/event-tickets/blob/4.3.2/src/Tribe/Attendees_Table.php#L70-L87

 

I’m not intimately familiar with Advanced Post Manager’s code base, but I don’t think it’s able to work like that — customized for the events/tickets screen, i.e. the Attendees Table. However, you could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

===

Here’s a code snippet that, I believe, you might be able to use as a starting point to add your own customization of Attendee View columns:

/**
* Add price to ticket in attendees report
*/
function ct_add_price ( $item ) {
$product = wc_get_product ($item['product_id']);
echo 'Price: $' . $product->price;
}

add_action( 'event_tickets_attendees_table_ticket_column', 'ct_add_price' );

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi M.

Sorry you were disappointed with the weekend delay on this thread. We answer threads in the order they were received and try to keep each thread to a single question to make sure we keep threads on-topic and that each of your questions gets answered.

I’ll do my best to answer your questions here, though…

A)

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6854801-create-a-visual-composer-extension

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

B)

The Event Cost field goes away when you have Event Tickets active on your site.

Please reference Use the Event Cost field with Tickets installed for the code snippet to reverse this (although I saw you said you got it sorted out already).

C)

Yes, any time you get into templating (re-arranging layout or whatever else), you’re going to need to reference our Themer’s Guide. I understand this can be difficult to get used to for non-coders, but we can assist if you have one or two things to alter. If you have more complex requests and need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Xenia.

This is a known bug that should be fixed soon.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Carsten.

Thanks for your question. Unfortunately, this feature doesn’t exist yet.

You can add your vote to it and track its progress at: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets

Adding your vote helps us gauge interest in this particular feature request, which helps us prioritize our development efforts.

Although it says “Started”, I can’t say it’s “coming soon”. I’d suggest “months” but can’t say for sure.

===

Regarding breaking events from a series, it’s simply the WordPress post_parent field. You could get all the event IDs within a series and then clear out all their post_parent and that should work to break them from a series programmatically if that’s part of your goal.

Thank you.

[Cliff]

Hi, Gregory.

It sounds like you might be interested in our Community Events (CE) add-on.

It enables your users to create/edit their own events.

Each user is assigned as that post’s Author if they’re logged in when they create the event (since there’s an option to allow Anonymous Submissions, which is sounds like you would not want enabled).

You might also be interested in this snippet to display the Author metabox on both Organizers and Venues (since the user is the Author of these too if they create them via the CE front-end form or the wp-admin area if you allow that):

https://gist.github.com/cliffordp/24d4ca37f86212ed56a2e8021214d18c

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi Mike.

This is very similar to your previous question.

That line of code doesn’t look like the current version of WooCommerce. These are the templates displaying the thumbnail that you’d probably want customized:

• https://github.com/woocommerce/woocommerce/blob/2.6.8/templates/cart/cart.php#L69
• https://github.com/woocommerce/woocommerce/blob/2.6.8/templates/cart/mini-cart.php#L40
• https://github.com/woocommerce/woocommerce/blob/2.6.8/templates/emails/email-order-items.php#L34

Other than filtering all those, it might be easier and more robust a solution to programatically set the ticket’s/product’s featured image to the same as the event’s featured image.

You might want to add your vote to this existing feature request: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/9581943-add-featured-ticket-header-image-as-woocommerce

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

 

[Cliff]

Hi Mike.

I appreciate your question and the desire to customize it for your use. I dug into the code but don’t see a quick snippet I can provide you for this, and we cannot provide such in-depth customization help, per our Scope of Support / Terms.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi Kirk.

Adding a ticket to an event via the Community Events form does display that event’s ticket price(s) under the event title on the single event view.

I tested this with the latest versions of all of our plugins and Twenty Sixteen theme.

Are you experiencing something different, or are you wanting the price to be displayed in additional locations on your site?

[Author]

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