[Cliff]

Hi, Rob.

Please provide a link where I can see that screenshot in action on your site.

Thank you.

[Cliff]

Hi, Brittany. Sorry for the confusion, if that’s how this happened.

Please complete our Refund Request Form and we’ll handle this for you via email.

Thank you.

FYI: Forum reply notifications only get sent to the address in your My Account page. If you want replies to go to a different email, updating your account’s email is the only way our forum could send them to another email.

P.S. I edited your initial message to remove your personal contact information.

[Cliff]

Hi, Christopher.

We’ve had several users on Windows servers report this, but we haven’t been able to reproduce the issue yet.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

Please share your System Information. That will give us a lot of extra information to help diagnose the problem.

[Cliff]

Hi. Sorry you’re experiencing this. It is a known bug that should be fixed soon via a plugin update.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now.

However, if you’re anxious to get it resolved right away, replacing the entire contents of this file:

/wp-content/plugins/the-events-calendar/src/Tribe/Asset/Bootstrap_Datepicker.php

with this code:

https://raw.githubusercontent.com/moderntribe/the-events-calendar/6888c3ae5da0d67f4aacc147157f005efba1e93f/src/Tribe/Asset/Bootstrap_Datepicker.php

resolved the issue for me. You might want to try it too.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Jeff. Thanks for your detailed question about /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/list-widget.php

It actually uses tribe_get_list_widget_events() from The Events Calendar core/free plugin, which ends up running this code: https://github.com/moderntribe/the-events-calendar/blob/4.4.0.1/src/Tribe/List_Widget.php#L106-L115

Anyway, other than all that technical information, I wonder if it’s simply that you checked this box — https://cl.ly/0q1Y3e2C1f2Q ?

[Cliff]

Hi, Boris.

Please remove your customizations in those 3 files and implement this code snippet:

https://gist.github.com/cliffordp/3584b8aee70cde484700

And let me know how things go for you.

[Cliff]

Hi.

1)

This message comes from this line of code.

You could customize that text via the code snippet at the bottom of https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/, or possibly via the tribe_rsvp_submission_message filter.

2)

Please check out this snippet for an example:

https://gist.github.com/cliffordp/13078d8bd9ba7879dacbdfaba81ea120

[Cliff]

Hi, Edy. I visited your link and that’s definitely an issue.

However, I wasn’t able to reproduce it when using Twenty Seventeen theme and only Modern Tribe plugins active. Therefore, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Justin.

Thanks for your detailed question.

Your screenshot of Community Tickets’ settings states, “The flat fee charged for each event in an order,” not per ticket.

And it sounds like this is the way your site is behaving. Please let me know if I’m missing something here.

Thank you.

[Cliff]

Hi, Juan.

I’m sorry you’re experiencing this, but I cannot assist with this issue without quite a bit more detailed information.

Please provide me the following:

• a link to an event using this venue
• this venue’s wp-admin edit screen to see its details
• copy/paste the venue location information (address and/or manual coordinates) here

Thank you.

I look forward to hearing back from you soon.

[Cliff]

Hi, Rob.

You may view your licenses (and disconnect if needed) at https://theeventscalendar.com/license-keys/

Please also reference https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/ and let me know if you have any follow-up questions.

Thanks.

[Cliff]

Hi, George.

I believe you would need to filter or replace the use of get_formatted_event_cost() because this line of that method uses maybe_replace_cost_with_free().

We cannot provide such in-depth customization help, per our Scope of Support / Terms.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, Robert.

We love hearing about stuff like this, but we don’t have an API for events at this time. I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15114291-wordpress-rest-api

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

If it helps, though, our Events, Organizers, and Venues are 3 separate custom post types, and this extension (its GitHub link) might be helpful in knowing how to get some of the data from each event from WordPress custom fields, such as event start and end times.

I know this probably isn’t the answer you were hoping for, but maybe it helps your project move along a little bit…

Please let me know how things go for you.

[Cliff]

Hi, Kim.

How about just hiding that output on category pages?

This CSS should work for you:

body.post-type-archive-tribe_events.events-category .tribe-events-before-html {
display: none;
}

This should make your Above the Calendar HTML text appear on all events archive views except category views (where it’s there in the page source but hidden via CSS).

You can add custom CSS code via your child theme’s style.css file or via a third-party plugin (not guaranteed or supported by us), like:

• SiteOrigin CSS (helps you visually build CSS selectors via its Inspector and Visual Editor, if that’ll help you)
• Simple Custom CSS
• Jetpack (supports regular CSS and the LESS and Sass pre-processors)

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how this goes for you.

[Cliff]

Hi. Thanks for your screenshot.

It looks like you’re asking about customizing the output of the List Widget.

You can reference our Themer’s Guide to customize this file: /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/list-widget.php

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

P.S. It looks like you’re not on the latest versions. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

[Author]

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