I bought 2 Pro Licenses and need a refund for the 2nd

[Brittany]

It looks like I bought 2 Events Pro licenses by accident and only needed one. How do I go about getting a refund for one of them? This is for my client so any correspondence please send to <redacted>.

Thank you!
Nicole Heisig
<redacted>

[Cliff]

Hi, Brittany. Sorry for the confusion, if that’s how this happened.

Please complete our Refund Request Form and we’ll handle this for you via email.

Thank you.

FYI: Forum reply notifications only get sent to the address in your My Account page. If you want replies to go to a different email, updating your account’s email is the only way our forum could send them to another email.

P.S. I edited your initial message to remove your personal contact information.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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