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March 21, 2017 at 9:00 pm in reply to: {{meta_EventStartDate}} #1257789

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 9:00 pm in reply to: Pre-sales question – Revolution Slider compatibility #1257788

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 9:00 pm in reply to: Is TEC compatible with Revolution Slider #1257787

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 9:00 pm in reply to: Revolution slider #1257786

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 8:59 pm in reply to: Timestamp help #1257785

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 8:59 pm in reply to: add to revolution slider post-based the venue shortcode #1257784

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 8:59 pm in reply to: Events calendar Pro and Essential Grid #1257783

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 8:59 pm in reply to: Essential Grid and TEC Pro #1257780

Cliff
Member

Hi. I just wanted to let you know that we published a how-to for Slider Revolution and Essential Grid: https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/

We hope you find it useful! If you have follow-up questions about it, please create a new thread.

Thanks and have a great rest of your week!

March 21, 2017 at 8:55 pm in reply to: Adding gallery to the very top of template #1257775

Cliff
Member

Hi, Bernhard.

If your gallery has a shortcode or widget, you could utilize this extension: https://theeventscalendar.com/content/uploads/2016/12/tribe-ext-calendar-widget-areas.zip

A full write-up for it is upcoming, but activating it should add new locations to your wp-admin > Appearance > Widgets.

Please let me know how this goes for you.

March 21, 2017 at 8:51 pm in reply to: Authorise new users but then allow them to post directly to website #1257772

Cliff
Member

Hi, Colm.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/7648689-option-to-auto-approve-events-from-specific-users

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

If you need some coding help to implement this, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you have any follow-up questions on this topic.

March 21, 2017 at 8:49 pm in reply to: category archive pages not working #1257770
Cliff
Member
Hi, Andrew. Sorry you’re experiencing this.

This isn’t happening at our demo site–http://wpshindig.com/events/category/learning/–and isn’t currently a known issue, so I’d suggest following these recommended troubleshooting steps for your own site:

You might want to try re-saving your Permalinks at wp-admin > Settings > Permalinks. If that doesn’t work, there might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.
March 21, 2017 at 8:47 pm in reply to: Events calendar could Support payu payment method? #1257768

Cliff
Member

Hi, Nelson.

Thanks for your interest in our plugin suite.

I’m guessing you’re asking about our Event Tickets Plus product, which integrates with eCommerce plugins like WooCommerce and EDD.

Based on your question, it looks like you would be using WooCommerce and that you found an integration already, so I’d say that it should work just fine.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

March 21, 2017 at 8:45 pm in reply to: Width of Google Map in sidebar #1257766

Cliff
Member

Hi, Daniel.

Thanks for your question. It’s been 58% for certain scenarios for a long time, like if there are 3 columns of information in the meta details area of an event, I think.

There were some recent CSS tweaks to make the map not look bad when there were not 3 columns of information, such as when there’s no Organizer at all for an event. (You can peruse the Release Notes if you wish.)

These modifications may have impacted your theming.

Please let me know if you need help with anything specific on your site–if yes, please share a link and describe the issue in detail, possibly sharing an annotated screenshot.

March 21, 2017 at 8:34 pm in reply to: Description content not importing with iCalendar import v2 #1257763
Cliff
Member
Hi, Preston.

I’m sorry to hear you’re still dealing with this.

Thanks for sharing your system information report. I’ll point out a few things I noticed:
- you have many plugins running, which makes it more likely that something could be interfering here
- you have PHP 5.4, which is years-old. Please reference https://wordpress.org/about/requirements/ and ask your host to upgrade your version of PHP (or consider switching hosts)
Since we tried pretty much everything else in the previous forum thread you referenced, I couldn’t replicate the issue, and we haven’t received other users’ reports of this issue, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.
March 21, 2017 at 8:26 pm in reply to: Checkin page very slow #1257761

Cliff
Member

Hi, Daan.

Some users do experience this because it currently requires the full wp-admin page load. Sometimes increasing your server’s performance is significantly helpful for this exact situation. Other times, not so much.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17484907-bulk-scanning-qr-codes-log-scans-at-a-later-time

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.
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Posts

Viewing 15 posts - 4,486 through 4,500 (of 10,686 total)

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