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Cliff
MemberGlad to hear and thanks for letting us know.
July 19, 2018 at 3:01 pm in reply to: how can i bind a function or fire a function when a date is picked #1579613Cliff
MemberHi, WOuter. Thanks for your question.
We use https://jqueryui.com/datepicker/ so please reference their documentation.
We do have the https://theeventscalendar.com/extensions/custom-datepicker-start-date/ extension. If it might help, you could reference its code for inspiration.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Cliff
MemberYou’d post to the appropriate forum / Help Desk at https://theeventscalendar.com/help-desk/
Please note that the troubleshooting steps I provided already is about as much as we could assist, per our Scope of Support / Terms, since your issue is likely due to a theme or plugin conflict.
Once you resolve all console errors and WP_DEBUG_LOG errors, we’d see if we can replicate the reported issue(s) and if we can, then we’d log a bug report for our developers to eventually fix in a future update.
Cliff
MemberHi. Are there just a couple or a lot of events to hide the featured image for? In the future, will you continue adding new events for which the featured image should be hidden?
Cliff
MemberHi, Andrew. Thanks for your question.
This would require custom code, leveraging one of the action hooks, such as tribe_aggregator_after_insert_post
Please reference https://theeventscalendar.com/tips-working-wordpress-actions-filters/ if you are not sure how to get started with WordPress action and/or filter hooks. Or if you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi again. You should use our action hook(s), not a Template Override, for such an implementation.
I’d recommend adding your own custom fields, such as “Email’s QR Code src URL” and “Email’s special message”
You could add these with a plugin like Toolset Types (https://wordpress.org/plugins/types/) or ACF (https://wordpress.org/plugins/advanced-custom-fields/)
Then you could output the data by hooking into one of the action hooks available within the email template file: /wp-content/plugins/event-tickets/src/views/tickets/email.php
Please reference https://theeventscalendar.com/tips-working-wordpress-actions-filters/ if you are not sure how to get started with WordPress action and/or filter hooks.
Please let me know how this goes for you.
Cliff
MemberHi, Nicole. Thanks for your interest in our plugin suite.
Note that we do not provide support in our Pre-Sales Help Desk. However, I can provide you these generally-recommended troubleshooting steps for your own site:
Anytime there’s mention of something stuck in a loop, it’s likely a JavaScript issue… and I did notice some console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions? Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If you still need assistance with this, we can try to assist further after you upgrade to one or more paid add-ons.
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberInterestingly, on my iMac, it loads fine in Chrome and Safari but not in Firefox.
In Chrome, I don’t see any console errors.
In Safari, the console error is a 404 for https://www.recphilly.com/wp-content/plugins/screets-lcx/assets/js/firebase-database.js.map
In Firefox, I don’t see any console errors.
https://wpshindig.com/event/seattle-beercode/2018-08-01/ (our demo site) loads the map fine in Firefox. Note, however, that our demo site isn’t yet on the latest versions of all our plugins for some internal reason (it will be soon but not this week).
I also couldn’t reproduce the issue on my localhost site in Firefox.
Since we’re not able to replicate the issue and other users aren’t reporting this, I’d recommend troubleshooting possible theme/plugin conflicts.
Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
https://wordpress.org/plugins/plugin-detective/ or https://wordpress.org/plugins/health-check/ may prove helpful (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
Please let me know what you find out.
Cliff
MemberThanks for trying us out!
Duplicating Events:
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3874714-duplicate-events
Please do add your vote there. This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Copying Tickets from one Event to another:
Note that there’s currently no way to copy a ticket from one event to another. This is a bummer for situations where you have a theater production, for example, that sells the same tickets each performance ($100 Orchestra, $70 Mezzanine, $50 Balcony)… you’d create a separate event per performance and then have to recreate these 3 tickets manually on each of these events.
Table View
We do not currently provide a table/spreadsheet type view. The List View is the closest thing. However, https://barn2.co.uk/events-calendar-table-list/ exists (third-party, not guaranteed or supported by us)
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberThis reply is private.
Cliff
MemberSo glad this solve the issue for you! Thanks for letting us know.
Cliff
MemberGlad to hear you got things sorted out. Thanks for letting us know.
Cliff
MemberHi, Melanie.
I didn’t review all of your code, but that error means you should add a check if eventDisplay is empty, like this:
if ( ! is_singular( 'tribe_events') && ! is_page(3434) && ! empty( $query->query_vars['eventDisplay'] ) && ...(or, if that that, then something close to it)
Please let me know how this goes for you.
Cliff
MemberGotcha. Thanks for clarifying. Try this action hook instead: tribe_ce_before_event_submission_page_template
Cliff
MemberSure thing!
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