[Cliff]

Thanks for testing this. Please try changing to a different date format, as suggested before, and see if it solves the issue when trying to recreate the issue again on another fresh, new event.

[Cliff]

Thanks for the update.

Please note that threads get Closed automatically after 3 weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Josh, I’m not clear how you have 2 versions of PHP. Please elaborate.

[Cliff]

Nathalie, the Say what? plugin (third-party, not guaranteed or supported by us) might make things easier for you. Translations can be complex and involve code.

If you provide me annotated screenshots of each item that is incorrect, the URL the screenshot is from, and what it should be in the translation, I can try to assist with each individual item.

[Cliff]

Richard, there are others reporting Eventbrite Tickets not displaying at all either. Is this really the only issue after you reconnect to Eventbrite’s API?

[Cliff]

Thanks for pointing out that one. I’ve attached it to our internal bug tracker.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

I’d suggest using Filter Bar to manually generate some URLs to learn how it does what it does.

PRO’s geolocation code should be here:

• /wp-content/plugins/events-calendar-pro/src/Tribe/Geo_Loc.php
• /wp-content/plugins/events-calendar-pro/src/resources/js/tribe-events-pro.js

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Note that we also have this resource: https://theeventscalendar.com/knowledgebase/creating-custom-filters-for-filter-bar/

There is definitely room for improvement when it comes to mapping, geolocation, etc. I hope you get what you’re after, and we’d love to hear about it!

[Cliff]

Doyle, I apologize for the delay getting back to you here. I was awaiting a reply from our planning team and the answer is that this won’t be addressed anywhere near your 3 month timeframe.

Therefore, if you’d like to still use Event Tickets Plus (ET+), you may want to ask your developer or reference our documentation and list of known customizers.

Here’s a snippet that could help toward customizing it for you, at the least to give your developer a head start toward how-to:

https://gist.github.com/cliffordp/d1643e84bb41dda0a5c86100ae52b07f

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Sometimes the translation process requires actually digging into the code.

%s, %d, and similar are PHP placeholders. Please see https://codex.wordpress.org/I18n_for_WordPress_Developers#Placeholders for translation examples.

In the event you find the string that is translated and it’s used in multiple places incorrectly (e.g. capitalized in one place and not the other and shouldn’t be like this), we can fix this bug by adding context to the translation.

Please let me know how you get along with this.

[Cliff]

Sorry to hear that. Please provide a link to an event where you’re experiencing this.

[Cliff]

Hi. Thanks for this detailed report.

I’d think that if WooCommerce isn’t using its own woocommerce_email_from_address filter in the situations you described, you may want to try adding a higher priority to the filter hook or you may want to contact their support to ask why the filter isn’t taking effect.

Please do keep me updated with your findings.

Thank you.

[Cliff]

Hi, Robert.

I see you only have 1 domain registered at https://theeventscalendar.com/license-keys/. Your msia.oz and stage.msia.org sites are not registered.

Also, just as an FYI, if you see that message, your site will still work but you won’t be able to receive automatic updates.

On which of your site(s) are you seeing the notice about being out of installs?

Could it possibly be specific to your Filter Bar license, which is Personal (1 site) instead of Business (3 sites)?

[Cliff]

Hi, Christen. Thanks for your interest in our plugin suite.

Organizers do not have any location information, but this could be possible for Venues. However, we do not have this functionality at this time: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6987595-venue-map-all-venues

Please do add your vote there. This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

We do have this that might be of some use to you: https://theeventscalendar.com/knowledgebase/listing-venues-and-organizers/

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Trying to read through all that, it seems there are messages specific to WooCommerce 3.0.

Event Tickets Plus v4.4.5 (April 10, 2017) added support for WC 3.0. I would expect using ET+ 4.4.4 or below would cause more errors…

Did you confirm you’re still experiencing one/several/all of these same errors when using the latest ET+ and a WordPress default theme like Twenty Fifteen, Twenty Sixteen, Twenty Seventeen, etc.–along with all WooCommerce extensions deactivated?

What payment gateway(s) are you using?

Please also share your System Information in a Private Reply.

[Cliff]

Hi. Sorry you’re experiencing this. I tried this in the latest versions of Windows 10 and the Edge browser but couldn’t reproduce it.

Anytime there’s a spinner issue, my first thought is a JavaScript issue (possibly due to a conflict with your theme or another plugin). Please see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

In your Edge browser, are you experiencing the issue when you visit http://wpshindig.com/about/ as well?

If not there but yes at your own site, these are our recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. Please also provide a screenshot of http://supportdetails.com/ while in your Edge browser. That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Author]

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