[Cliff]

This reply is private.

[Cliff]

Hi, George. Sorry you’re experiencing this.

Since all these share the same theme in common, you might see if you can spot any console errors at your sites’ Month Views. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Or you might see if there’s a “tribe-events” folder within your theme in which they might be overriding things (see our Themer’s Guide for additional information).

Please let me know what you find out.

[Cliff]

Hi. Thanks for your detailed question.

1. Please reference our Themer’s Guide for how to rename or remove a field. You may also want to reference https://theeventscalendar.com/knowledgebase/required-fields-for-events-submission-form/
2. To limit Event Categories to a single selection, you’d need to add some custom JavaScript. We would not be able to provide this code solution to you because it’s outside the Scope of Support / Terms. However, if you have a code snippet you want me to take a look at, I might be able to assist in getting it over the finish line for you.
3. Please understand that Event Organizers ≠ WordPress Users. That being said, this extension may be a satisfactory solution for you: https://theeventscalendar.com/extensions/hide-others-organizers-and-venues-in-community-events/

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Mike.

Thinking outside any current limitations, my suggestion would be to use a custom post type, like “user-cars” and then let each user add their own “posts” to this custom post type, and then you could have an Attendee Information field specific to their “user-cars” posts. This would allow them to edit the posts, add new (bought new car), delete (sold car), etc.

However, I don’t think this functionality is currently possible. Here are my thoughts:

• /wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Field/Abstract_Options_Field.php would like be utilized
• but /wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Field/Abstract_Field.php __construct() isn’t filterable and therefore that list of field types is hard-coded (unless you want to try to override this entire class or its constructor)

Instead of that, you might be able to do the select.php template override like you have been and then detect which field you’re on and say “if currently rendering User Cars field, load this <select>, else load the default <select>”

I think that last option should work for you.

Please let me know how this goes.

[Cliff]

Hi. Please reference our Themer’s Guide for how-to.

Basically, you’ll edit the templates so the form loads as you desire.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, Jakob.

Thanks for your interest in our plugin suite.

1. The Attendee Report in wp-admin will eventually be reworked (months at the earliest, not weeks) so I’d expect it to be better in time. But, sure, you could remove the option to RSVP “no” and instead only allow “yes” RSVPs.
2. Yes, even free tickets that are not of the RSVP type would require WooCommerce or EDD and need to complete the checkout process.
3. Yes to view but not to manage/edit. Please see https://theeventscalendar.com/knowledgebase/display-a-list-of-attendees-events/
4. There are several related feature requests on this topic. Please add your vote(s) at https://tribe.uservoice.com/forums/195723-feature-ideas/category/85258-event-tickets-events-tickets-plus. Using the BNFW plugin (third-party, not guaranteed or supported by us, or one like it) might be helpful to you as well: https://theeventscalendar.com/support/forums/topic/display-event-start-and-end-dates-in-an-email-using-the-bnfw/#dl_post-1243308

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Chris, thanks for all your help here. We try to avoid logging into customers’ sites. Also, I don’t think I’ll be able to fully troubleshoot this via your staging site.

Can you replicate this issue with all other user roles or only the “EditorAdmin” one?

[Cliff]

Whoops, you’re right; I highlighted the wrong portion before; you’re right.

https://gist.github.com/cliffordp/30ac2152a8264ef27235b46b7d16332d#file-functions-php-L54-L57 is what I meant for you to include in your query.

If you don’t get things working, please provide me the full custom code you’re trying to implement.

[Cliff]

Unfortunately, I really cannot because I’m not sure what part of your site is causing this to not be included.

I’d start by switching themes to a WordPress default theme like Twenty Fifteen, Twenty Sixteen, Twenty Seventeen, etc. and then see if the #buy-tickets is then present.

[Cliff]

Hi. Sorry for the delayed reply.

We are aware of several areas that need performance improved. Could you please specify which URLs or what actions you perform to uncover these bottlenecks?

For performance recommendations, please reference https://theeventscalendar.com/knowledgebase/performance-considerations/

[Cliff]

Hi, Todd.

Please reference our Themer’s Guide to learn how to do template overrides, and also give our Calendar Widget Areas extension a try (should be publicly-released this or next week so here’s the direct zip download file for it).

[Cliff]

Hi, Melissa. Yes, this is possible via the free version.

You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

You can use the highlighted portion of the code that I linked to as part of tribe_get_events(), get_posts(), or WP_Query.

[Cliff]

I confirmed that anchor isn’t in your page.

This is the function that adds that anchor: https://github.com/moderntribe/event-tickets/blob/4.4.10/src/Tribe/Main.php#L417-L424

This is where that function is used: https://github.com/moderntribe/event-tickets/blob/4.4.10/src/Tribe/Tickets.php#L366

Whatever your custom code or theme overrides are, maybe you should add that function.

Please let me know how this goes for you.

[Cliff]

Sure thing. Have a great day!

[Author]

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