Cliff

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Viewing 15 posts - 3,151 through 3,165 (of 10,686 total)
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  • in reply to: Upload error – event description is required #1325570
    Cliff
    Member

    This reply is private.

    in reply to: Venue infinite generate URL #1325378
    Cliff
    Member

    It’s definitely possible because single Venue pages are only enabled by activating the PRO add-on (I think by filtering the custom post type registration arguments).

    However, undoing this custom post type modification that PRO does wouldn’t also undo adding the links to Venue single pages and other such things around the site.

    So it’s technically possible to deactivate the Venue single pages when PRO is active, but it’s more code-heavy than the solution I suggested in my previous reply.

    You could submit a feature request for option in PRO to check a box to deactivate Venue single pages.

    Please let me know if you have any follow-up questions on this topic.

    Cliff
    Member

    Ryan, here’s a GIF of me successfully importing an event from the https://www.facebook.com/groups/salsalatineventsithaca/events URL: https://cl.ly/1D3V2i3v0k1k

    I used the latest version of The Events Calendar (there was a recent update to address some Event Aggregator issues) so please try it again and see if it works for you like it did in my GIF.

    Also, dswiese is correct (and thanks for trying to help!), but I was able to successfully import this specific event.

    Please let me know how this goes for you.

    in reply to: Advanced Post Manager not working #1325370
    Cliff
    Member

    Thanks for sharing your experience, cbzen.

    Please create your own separate thread and share your System Information if you’d like additional assistance with this.

    This thread will focus on BJ’s issue.

    Thank you for your understanding.

    in reply to: Email confirmation to organizer #1325367
    Cliff
    Member

    Bruce, the code snippet is provided for your reference for your own custom coding. tribe_get_organizer_email() might be what you’d need for your implementation.

    If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

    Thank you very much for your understanding.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: Event Start Time meta field in 12 hour format? #1323618
    Cliff
    Member

    Hi. Thanks for your detailed request.

    I don’t know how your Buffer plugin works, but if it can process a shortcode instead of pulling direct from a database custom field, referencing https://theeventscalendar.com/knowledgebase/integrating-events-calendar-slider-revolution-essential-grid/ might help.

    Please let me know how this goes for you.

    in reply to: Private Thread #1323614
    Cliff
    Member

    Hi, Joanna. Thanks for your candid feedback.

    Your screenshot of Event times does not look like our styling. Maybe it’s coming from your theme (might be this theme?) styling applying to our content (purposefully or not).

    The Community Events form did get a design refresh recently (it’s clear you’re not liking the changes).

    As far as the calendar’s display goes, we do have Display Options where you could switch from Tribe Events to Full or Skeleton styling and then add your own styling enhancements from there. (Note that switching doesn’t affect Community Events’ styling.)

    I’d suggest trying a WordPress default theme like Twenty Fifteen, Twenty Sixteen, Twenty Seventeen, etc. and see how you like the styling like that.

    Of course, we always recommend restorable database and file backups before modifying anything on your site. And it’s also advisable to do such changes on a staging/development site and then push to production site once ready.

    Once you give things a spin separate from your current theme, please feel free to share specific design suggestions you might have.

    I’m looking forward to hearing back from you.

    Cliff
    Member

    Hi, Ryan. Sorry you’re experiencing this, and thanks for creating your own separate thread.

    Could you please provide a link to the Facebook URL you’re trying to import from?

    in reply to: events countdown language change #1323608
    Cliff
    Member

    Hi, Michael.

    Does this happen with using a default theme like Twenty Seventeen?

    If yes, please send a link to see this in action (with Enfold is fine) and send an annotated screenshot pointing out the text that isn’t translated.

    Thank you.

    in reply to: Disable Event Categories Import #1323601
    Cliff
    Member

    Hi, Cary.

    I understand this situation and have logged an internal feature request to make it easier to accomplish what you’re wanting.

    At this time, the best I can do is recommend looking into one of these ways to accomplish this:

    • tribe_aggregator_before_insert_event filter
    • tribe_events_update_meta action
    • save_post action

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    Cliff
    Member

    Hi, Callum.

    You could use one of the action hooks from /wp-content/plugins/the-events-calendar/src/views/single-event.php and include a check for is_single( 2540 ) (that event’s Post ID)

    Please let me know if you have any follow-up questions on this topic.

    P.S. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: Upload error – event description is required #1323585
    Cliff
    Member

    Hi, Laura. Sorry you’re experiencing this.

    Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Please let me know what you find out.

    in reply to: "Don't list me on the public attendee list" issue #1323583
    Cliff
    Member

    Hi, Ron.

    Are you saying you want that checkbox hidden so users cannot opt-out, or are you saying you want it as if all users did check that box?

    in reply to: Venue infinite generate URL #1323582
    Cliff
    Member

    Got it. Thanks for explaining.

    I’ve logged the bug to our developers.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    Until that fix is released, I’d personally suggest just removing the navigation (even without changing posts_per_page to unlimited). To do so, please create this file: [your-child-theme]/tribe-events/list/venue-nav.php

    It can be an empty file; it just needs to exist.

    Please let me know how this goes for you.

    in reply to: Price is not shown in sent tickets #1323574
    Cliff
    Member

    Thanks for explaining. I roped in one of our developers to see if they can accomplish this for you. You should expect a response sometime next week.

    Thank you for your patience.

Viewing 15 posts - 3,151 through 3,165 (of 10,686 total)