My Events aren't importing from Facebook group – error returned

[Ryan Clover-Owens]

I’m having a problem setting up a scheduled import. I receive an error when trying to import from the group.

The error reads “Events cannot be imported because Facebook has returned an error. This could mean that the event ID does not exist, the event or source is marked as Private, or the event or source has been otherwise restricted by Facebook. You can read more about Facebook restrictions in our knowledgebase.”

This error occurs when i add the name of the group, and when I use the url which includes /events/

Thanks for your help

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-aggregator-ndoesnt-import-from-groups/

[Cliff]

Hi, Ryan. Sorry you’re experiencing this, and thanks for creating your own separate thread.

Could you please provide a link to the Facebook URL you’re trying to import from?

[Ryan Clover-Owens]

No problem.

It’s https://www.facebook.com/groups/salsalatineventsithaca/

and https://www.facebook.com/groups/salsalatineventsithaca/events

[dswiese]

I have seen this if FB somehow tags your event as age restricted, due to alcohol or other things in the event.
Maybe try created a plain event, simple description and importing the single event itself to see if it works?

[Cliff]

Ryan, here’s a GIF of me successfully importing an event from the https://www.facebook.com/groups/salsalatineventsithaca/events URL: https://cl.ly/1D3V2i3v0k1k

I used the latest version of The Events Calendar (there was a recent update to address some Event Aggregator issues) so please try it again and see if it works for you like it did in my GIF.

Also, dswiese is correct (and thanks for trying to help!), but I was able to successfully import this specific event.

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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