[Cliff]

Hi. Thanks for your patience awaiting the release of our PDF Tickets extension (sorry it was considerably delayed compared to when I said it would be released).

It’s finally live! 🙂

Please find out all the details and get the download from https://theeventscalendar.com/extensions/pdf-tickets/

If you have any follow-up questions about it, feel free to create a new thread with the details of your request.

Thanks!

[Cliff]

Bruce, thanks for the additional information; again, sorry for the trouble this has caused you, and I passed along your feedback to management.

We previously added a notice to https://theeventscalendar.com/extensions/select-which-ticket-types-display-ticket-editor/ to hopefully prevent new downloads for users of ET+ 4.6

[Cliff]

This reply is private.

[Cliff]

You’re welcome. Have a great week!

[Cliff]

Thanks for your thorough explanation.

The two template options in our settings should not be displaying the same, since one loads what is likely the same as your Blog page’s layout (from your theme) and the other is our own layout template.

Regardless, we don’t know each theme’s layout settings and therefore I wouldn’t know how to advise you to get your desired layouts on each different page. Per our Scope of Support / Terms, we do not provide support for integrating with various themes. However, on occasion we can go above-and-beyond. If you send me a .zip of the latest version of the theme, I can see what I can find out for you.

[Cliff]

Hi. Sorry you’re experiencing this.

I haven’t heard of a “one per day” limit. Yikes! Could you please send a screenshot where you’re seeing this?

It sounds like you understand the import limits, but to be clear the import limit is charged regardless of whether or not there are new events. In other words, if you have 1 scheduled import and you set it to import every hour, it will cost 24 imports per day, regardless of whether or not new/updated events are found.

To your issue of 1 month, that is the default. You can modify this at wp-admin > Events > Settings > Imports > “Import Limit Type” setting

[Cliff]

Hi, Marcos.

To clarify what you’re requesting: are you wanting the links to Google Calendar and iCal to be added to ticket emails — the same links from each event’s single page view?

[Cliff]

Hi, Charles.

Here’s a snippet along the lines you’re requesting, which you could use as a starter for your own customization to do what you’re asking for:

https://gist.github.com/cliffordp/799c1b546b79ad7626141bdc00974f53

Please let me know how this goes for you.

[Cliff]

Hi, Rachel.

Our plugins use WordPress user profiles but we do not have access restrictions of our own. Your request sounds like a Single Sign On (SSO) sort of setup. You could probably find an existing plugin or do custom coding to bridge Outlook/Active Directory things with the WordPress login.

We actually do not have access controls for our calendar, but various WordPress membership plugins (or some pretty simple custom code) can usually restrict content based on URLs and/or Custom Post Types (of which we have 3: Events, Organizers, Venues).

By default, your logged in users would likely be Subscribers and therefore only be able to read posts (including our custom post type posts). You could upgrade specific users to be Contributors, Authors, Editors, etc.

It sounds like you might not be familiar with WordPress’ user roles so here’s a helpful reference: https://codex.wordpress.org/Roles_and_Capabilities

So, I’d say if you are using WordPress at all with your SSO setup, our calendar can likely do what you need it to do.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

How did you block such access, via the Community Events settings or another way?

Did you modify any of their capabilities or do anything else to customize the Contributor user role?

[Cliff]

Thanks, Albert.

I confirmed it’s not there on your site, and I confirmed this bug on my own testing site using a Page, not a Custom Post Type.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

So this is the full list of events you’re actually trying to import when you said, “We have an iCalendar import from an URL running on a schedule,” in your initial message?

Or is this a test .ics output?

[Cliff]

As a Contributor, I was able to go to wp-admin > Events > the event with tickets > hover over it and click the Attendees link > takes us to this link from your screenshot: /wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=2592

That 2592 on the end is the event’s Post ID.

The other way to get to the list of attendees is by going to /events/community/list/ and then hover over the event, click the Attendees link > takes us to /events/community/attendees/event/2592/

As a Contributor, I was able to access both of these links to view the attendees.

As a Contributor on your site, are you able to access either of these two links, preferably by navigating to them as I outlined instead of directly entering the URL into the browser’s address bar?

[Cliff]

This reply is private.

[Cliff]

Hi. The import limit is for fetching from the source. The fetch (getting data from the Facebook API) costs one of your 100 daily imports. This is true even if there aren’t any new events because the cost to us is the same whether there are zero, one, or one hundred events in the response from the Facebook API.

Does this fully answer your question?

[Author]

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