[Cliff]

Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

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If everything goes to schedule, it should be released within 1-2 weeks at the latest. However, we do not guarantee release dates.

[Cliff]

Hi, Jamye.

Thanks for moving your questions here. I didn’t realize you didn’t have any active licenses; sorry for that misunderstanding.

Your WooCommerce and Event Tickets Plus will need to be on the same WordPress install. We wouldn’t be able to provide support for any setup different from this. However, whether main domain, sub domain, or sub directory, these two plugins should work fine together.

Yes, you need to have the core/free Event Tickets plugin active to run the paid Event Tickets Plus plugin.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Sorry, I had a response to you that got lost amidst the back-and-forth with the development team… your .ics file does not validate at http://severinghaus.org/projects/icv/ so I downloaded one of our demo site’s event’s .ics file and modified its LOCATION to be Rødovre and the exported event’s GEO got in the way I guess.

First step is to make sure your .ics file validates, but be assured that the special character is not an issue.

[Cliff]

You’re welcome. I’ll wait to hear back from you.

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

You’ll either need to downgrade (https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/) both The Events Calendar and Event Tickets (if you have both installed) and then wait for the fix, or you’ll need to make the suggested code modification in the same location of both of these 2 plugins:

• \wp-content\plugins\event-tickets\common\src\Tribe\Cost_Utils.php
• \wp-content\plugins\the-events-calendar\common\src\Tribe\Cost_Utils.php

[Cliff]

Hi, Brian.

Our button to add a ticket to the cart adds it to the WooCommerce cart. If you hook into something that redirects _after_ that action happens, you should be safe.

This snippet may be just what you’re looking for:

https://gist.github.com/cliffordp/f148a9cacd726e5a86ffeda2d2e204c1

Please let me know what you find out if you test it.

[Cliff]

Hi. Sorry you’re experiencing this.

I was able to replicate this if the Event Cost field was a string without any number in it, such as “To be determined” (but not “TBD2”)

I filed this bug report and would expect the fix for it to be included in our upcoming release in about a week or so.

If you feel comfortable editing your core plugin’s code yourself (generally not advisable but in this case our release replacing your code edit is what you want)… you can fix this yourself.

Replace that Line 110 with this instead:

if ( is_numeric( $cost_with_period ) && '0.00' === number_format( $cost_with_period, 2, '.', ',' ) ) {

If you do try that yourself, please let me know how it goes for you.

[Cliff]

Looks like it’s working for me with the latest versions of all our plugins, WordPress core, and Page Builder by SiteOrigin: https://cl.ly/0C0d3l1Z1n3x

[Cliff]

In speaking with our developers, the ø and other special characters are not an issue.

However, when both GEO and LOCATION are present in the .ics, we use the GEO and, in the case of your initially-shared test file, that GEO is not recognized by our reverse geocoding database.

Therefore, in your API, please try outputting only LOCATION and not also GEO and see if that works more how you’d want it to.

And, of course, please do let me know how this goes for you.

[Cliff]

Does the Countries filter work when WPML is deactivated?

[Cliff]

This is correct.

If using alongside each other, you could use version 1.0.0 of the Display and Print Tickets extension, which didn’t have the PDF functionality.

However, both of the issues you brought up seem solvable via the new PDF Tickets extension, and I’ll be glad to assist you with solving your needs with it, even updating it as needed to support use cases we can understand.

I understand your requests but would need to know exactly what you’d want/need.

You’re welcome to share screenshots, code snippets, whatever else you need to fully communicate your request.

[Cliff]

Especially since you don’t want them to be able to do Check Ins, please install and activate Community Events Tickets. Then, follow our Themer’s Guide to override /wp-content/plugins/the-events-calendar-community-events-tickets/src/views/community-tickets/modules/tickets.php by copying it to [your-child-theme]/tribe-events/community-tickets/modules/tickets.php and replacing edit_event_tickets with manage_options

This way, only Administrators will see the Tickets form.

An alternative is to just delete the entire <div> below that current_user_can line — then it wouldn’t work for anyone.

Please let me know how this goes for you.

[Cliff]

Hi, Ilkka. Is there a reason to move from the old extension to the new one if the old one is still working for you?

Saving the file to the uploads directory happens because of the $dest = ‘F’ from https://github.com/moderntribe/products-extensions/blob/master/tribe-ext-pdf-tickets/index.php#L760-L774

As far as custom styling goes, I’d point you to https://mpdf.github.io/css-stylesheets/introduction.html

After reviewing all this information, feel free to request what you think you’ll need to move forward with your project.

[Cliff]

Hi, Melanie.

If your current view doesn’t have any events with venues that have country data, then Filter Bar will not display a filter for it because there are zero countries to choose from.

Does this make sense for what’s happening at your site?

[Cliff]

Hi, Jamye. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it even though you said, “I also have Event Tickets and Event Tickets Plus.”

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

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Quick answers to your different directories questions… we wouldn’t provide support for getting such a setup working, but our plugins should work like any other plugins work (i.e. if other plugins do, our should be we can’t guarantee it).

[Author]

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