[Casey D]

And just to clarify, I’m not sure this is an issue with the Facebook plugin, but I’m not ruling it out. If I could get a public link I should be able to troubleshoot it better.

Cheers!

– Casey Driscoll

[Casey D]

Hello bringbackourgirls,

Thank you for contacting us!

I’d love to see a public link, to better troubleshoot this issue. However, it seems http://bringbackourgirls.us/events/ isn’t live yet. Are you able to provide a link that is live?

Ultimately I think you have to refresh your permalinks, but that is just a gut instinct, without being able to see it. If you resave your permalinks in the Settings > Permalinks admin page, the page should come up.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello robertstaddon,

Thanks for contacting us! I agree that can be a bit distracting! I’ll talk to the devs to see if that was intentional.

In the mean time, this forum post should point you in the right direction https://theeventscalendar.com/support/forums/topic/hide-events-submenu/

Unfortunately that level of customization typically goes beyond the scope of the forums. However, I think I was able to figure it out pretty quickly. If you put this code in your theme’s functions.php file, it should do what you are looking for. I tested it and it seems to work.

function tw_remove_menu_pages() {
if ( current_user_can( ‘administrator’ ) ) return;
remove_menu_page( ‘edit.php?post_type=tribe_events’ );
}

add_action( ‘admin_menu’, ‘tw_remove_menu_pages’, 999 );

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello adivajra,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello lanceelliott72,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello crharrison,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Thanks for your understanding jforth!

We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

I’ll go ahead and close this thread. Let us know if we can help with anything else.

– Casey Driscoll

[Casey D]

 

Happy it worked out!

We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

I’ll go ahead and close this thread. Let us know if we can help with anything else.

– Casey Driscoll

[Casey D]

Hello aberdeb,

Do you only get that error on that one menu? Also, I’m assuming you’ve successfully used that page before?

This might be an issue with us or with them. Would you mind creating another thread?

This is what the page should look like:

– Casey Driscoll

[Casey D]

Hello crharrison,

This is interesting; I’m not sure we thought of this configuration! (or perhaps we have, I’m still relatively new here)

For multisites, the license key is under the Super Admin > Network > Tools menu. She won’t have a license field in the typical spot.

She’ll be able to post to the forums without entering the license though. She just needed to purchase a support account ultimately.

As long as the plugin is licensed from either account, the auto-updater will still work.

Feel free to leave your license in place for the entire multisite as I’m sure you have other clients on the network. She can use her purchased support account without linking her account, and everything should work out fine.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello aberdeb,

Here are some excellent tools for uploading some screenshots!

For the non-facebook events, you just need to upload a ‘featured image’ to the event. A normal image in the body of the event won’t show in the picture view.

Does this make sense? Let me know if this doesn’t work for you.

Can you give me more info about your nginx error? What are you clicking when that happens?

– Casey Driscoll

[Casey D]

Hello rldesign,

I’m assuming at some point in the past, a developer created that week.php file for your site, and since then we have updated our API.

It looks like it would be a relatively easy fix, as you just have to change the problematic functions. If you could upload the file to http://pastie.org/ or other type site, I may be able to fix it quickly.

Cheers!

– Casey Driscoll

[Casey D]

Hello jforth,

Thanks for your patience and sorry for the delay.

This was a new issue for me! It seems searching by category is not something currently supported, I assumed it would be!

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Also, this might seem like a silly extra step, but for the time being you can simply include the category word in the body of the event, and it comes up in search. I tested this with my event category ‘shindig’ and it worked immediately.

 

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello coldtowne,

If you could set up test.coldtownetheater that would be great. It would really let us dig deep into the issue.

You won’t be able to mirror the database exactly, you’ll first have to do a search/replace for all the urls. After that it should work fine though. Here is a tutorial if you need an overview

I’m not entirely sure about the API connection-subdomain issue you bring up, but I don’t believe it will be an issue since it was recommended by my manager we troubleshoot this way. I’ll double check and confirm though.

Cheers!

– Casey Driscoll

[Casey D]

Hello gpeery,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

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