[Casey D]

Hello marcosnoy,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello pedalon,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello f2bproduction,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello vonweiler,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello cloudnova,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

This reply is private.

[Casey D]

Hello drjchamberlain,

Let me know if there is anything I can help with! I think this image may convey our design intentions.

– Casey Driscoll

[Casey D]

I’m going though your template but it seems too much is stripped out for me to make much use of it. Would you mind posting it to a site like http://pastie.org/ to keep the code intact?

From what I was able to refactor, it seems everything is working well. Here is the code as I fixed it up and image example of it working.

 

Also, for documentation sake, here is a snapshot of your working staging site (expected results) and what would be your broken prod site it it was live.

Expected:

 

Broken:

 

I’m 99% confident the issue is with the template override, if you could upload your prod version of the list-widgets.php to a pastie like site that would be helpful.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hey culinaryschools, unfortunately (or fortunately) I can still get it to upload just fine!

I did a quick find/replace on the pastie link you had.

:%s/\t/,/g

Here is the file I used http://pastie.org/9203724. Here is the uploaded version [pastie-9192835.txt zip]. Can you try with my file and see if that works?

 

 

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

We typically try to avoid transfer login credentials if we don’t have to. If this isn’t resolved in a few more steps we can certainly resort to that though.

I believe I’ve run into this issue once before when the user had too many events for their server’s capacity. One of the Pro widgets (I believe is the ‘countdown’ widget) loads all the events into memory. If the server can’t keep up the query will stall and break the page.

It seems like you have quite a few events, 100s if not 1000s http://lennoxwave.com/events/

Can you add this code to your theme’s functions.php file, and see if you can view the widgets page?

remove_action( 'widgets_init', 'tribe_countdown_register_widget' );

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

First, the advanced ‘sidebar’ customization on this leads me to believe this will be the ultimate issue, but here are my trouble shooting steps.

On a default, ‘normalized’ system, with only The Events Calendar plugin activated and the Twentytwelve theme, this is the expected results:

http://events.plugin/events/?action=tribe_list&tribe_paged=1&tribe-bar-search=jets

 

You can see that is substantially different than your url and results:

http://www.syracusenewtimes.com/calendar/events/?eventDate=&tribe-bar-date-day=&tribe-bar-search=blind&submit-bar=Find+Events

I’d be interested to know (and obviously so would you) as to why the query is different. Can you try switching your theme to see if it is still broken, or posting your theme overrides for me to look at?

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello bobski,

Taking a quick cursory glance at your website, I was able to confirm the ticket is missing.

I tried reproducing the error though and was not successful. Your plugins list is missing a few that should be there, including The Events Calendar and both WooCommerce related plugins. Can you confirm this list is correct?

PLUGINS
Advanced WP Columns version 2.0.6 by Vladica Savic(https://twitter.com/vsavic)
Awesome Weather Widget version 1.4 by Hal Gatewood(http://www.halgatewood.com)
Disable Comments version 1.1 by Samir Shah(http://rayofsolaris.net/)
Easy Set Favicon version 1.1 by Eftakhairul Islam & Sirajus Salayhin(https://github.com/eftakhairul/Set-Fav-Icon/blob/master/README.md)
The Events Calendar PRO version 3.5.2 by Modern Tribe, Inc.(http://m.tri.be/20)
Fusion Core version 1.2.1 by ThemeFusion(http://www.theme-fusion.com)
HTML Javascript Adder version 3.9 by Aakash Chakravarthy(http://www.aakashweb.com/)

If you disable all plugins except The Events Calendar, The Events Calendar Pro, WooCommerce and WooCommerce Tickets, does it still fail then?

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello Justin Beagley,

Happy it worked out!

We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

I’ll go ahead and close this thread. Let us know if we can help with anything else.

– Casey Driscoll

[Casey D]

As before, that level of customization typically goes beyond the scope of the forums. We usually do not support the styling customizations of individual sites. That said, I’d be happy to offer you this additional support though! 🙂

The code you need is similar to what is below. Your mileage may vary, but the image shows that it will remove the margin between the events.

.tribe-events-adv-list-widget ol li {
margin-bottom: 0px !important;
}

.sidebar li::before {
content: ”;
}

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello mhsieh, thanks for the info.

We have added a high priority ticket for this issue for the Next Release. I will close this thread for now, but will reply on here when the patch is released.

Please let us know if you have any other questions or comments.

Thanks for your support and patience!

– Casey Driscoll

[Author]

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