Casey D

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Viewing 15 posts - 721 through 735 (of 1,178 total)
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  • in reply to: Internal Server Error when trying to update to 3.5.2 #170931
    Casey D
    Member

    Sorry for the delayed response. Because of the difference in local and production, this is a trickier problem so I had a developer take a look at it.

    The next best thing to try unfortunately is to disable all plugins switch to a standard theme, then update and reactivate everything.

    Does this make sense? I apologize for the extra steps, but there is a limit on troubleshooting techniques at this level. Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello efromdc,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: Only available days in filter bar #170916
    Casey D
    Member

    Hello dirkschrama,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello dynit,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: Add taxonomy to Community Events #170910
    Casey D
    Member

    Hello pellep,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello mnussbaum,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello nuvonium,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    Casey D
    Member

    Hello talanithus,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: Facebook not pulling in URL data #170896
    Casey D
    Member

    Hello calebingersoll,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: Stock quantity increases by itself #170893
    Casey D
    Member

    Hello abovethestag,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: Add to Cart Button #169498
    Casey D
    Member

    Hello cudafunk,

    Thanks for contacting us!

    Here is the situation as I understand it. The ‘Buy it now’ is the registration button for each event.

    2014-05-21 at 5.13 PM

     

    Before a filter is selected, it brings you to the cart just as expected.

    2014-05-21 at 5.15 PM

     

    After filtering though, the register button does not properly work

    2014-05-21 at 5.16 PM

     

    For me though, it works just fine and everything is added the cart as expected.

    2014-05-21 at 5.18 PM

     

    I’m using Chrome 34 on Mac OS X 9.2. Are you on a different browser or system? Or where you able to fix this already?

    Let me know if I’m understanding this incorrectly.

    Cheers!

    – Casey Driscoll

    in reply to: Conflict with TablePress #169476
    Casey D
    Member

    I double checked with Pro and Filter Bar activated, but still looking great.

    2014-05-21 at 5.01 PM

     

    2014-05-21 at 5.04 PM

    – Casey Driscoll

    in reply to: Conflict with TablePress #169461
    Casey D
    Member

    Thanks for the data!

    I don’t believe I’m able to reproduce the problem on my end.

    On a fresh install with only The Events Calendar and TablePress activated

    2014-05-21 at 4.50 PM

     

    I did a file import of your CSV data.

    2014-05-21 at 4.52 PM

     

    And everything worked out just fine, pretty quickly too.

    2014-05-21 at 4.53 PM

     

    Can you confirm these are the steps you are attempting, and that you still get a fatal error after clicking the ‘import’ button in step 2?

    Cheers!

    – Casey Driscoll

    in reply to: Tickets Have Disappeared #169267
    Casey D
    Member

    Hello bobski,

    Thanks for contacting us! I updated the forum location, so no problem there!

    I’ll need a bit more info to try and reproduce this. Could I get a public link to take a look at this?

    Also, in the WP-Admin, at the bottom of the Events > Settings > Help tab, there will be a ‘systems settings’ box. Can you copy that and paste it into a private reply?

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

    in reply to: Widget displaying past events all on the same day #169260
    Casey D
    Member

    Hello grahamstacey,

    Thanks for contacting us!

    It seems like there is a template override at play here. Can you check your active theme directory for a ‘tribe-events’ folder? Are there files inside of there? If there are, could you try uploading them for us to take a look at them? Especially if there is a ‘widgets’ directory or related files.

    Does this make sense? Let me know if I can explain anything else!

    Cheers!

    – Casey Driscoll

Viewing 15 posts - 721 through 735 (of 1,178 total)