[Casey D]

Hello happypixel3685,

You have some great questions today!

1) There is no waitlist functionality, but that is also a good idea for the UserVoice forum.

2) You’ll need to create a template override to get the remaining tickets to show. It is a little bit of coding but should be relatively easy. If you check out our Themer’s Guide, you could probably make a template override to display what you want. This thread should give you some more details on that. https://theeventscalendar.com/support/forums/topic/tickets-remaining-functionality/

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello happypixel3685,

Sorry for the disappointing answer, but unfortunately that feature is not yet available! We don’t quite yet have a full featured ‘booking’ functionality, although a lot of users have sought it out!

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello bobski,

Thanks for your patience. As stated on the page of the forums, we do a pass every 24-48 hours during the business week.

There is no current functionality like this in our plugin, but it certainly sounds like there should be!

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Thanks!

– Casey Driscoll

[Casey D]

Hello parentingsuccessnetwork,

Look for the “Advanced Template Settings” section in the Events Settings > Display tab of you WP-Admin. There will be ‘Add HTML after content’ section, and that will add the link to the end of every Events Calendar page.

Otherwise, if you only want the link to show on certain types of pages, check out our Themer’s Guide. You could probably make a template override to display what you want.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello teammultiverse,

We’ll do what we can to help!

What theme are you using?

Have you tried flushing permalinks? You may need to “flush permalinks,” by resaving your permalinks in the Settings > Permalinks admin page. I doubt it will help but it may be worth a shot.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello designinla,

This is the second post I’ve seen like this today, so I’m wondering if this is a larger issue somewhere.

What does you WordPress General Settings Date/Time Format look like?

Was this a submitted event through the Community Events form or was it an internally created event by an admin?

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello dlmwebdevelopment,

I think this could be a number of date formatting issues, but first I think you should look at the new date formatter in the Events Settings > Display tab of your WP-Admin. Does it look like this below? (although now that I think about it, this is probably not the issue)

Do you have any template overrides? That would be a folder called ‘tribe-events’ in your currently activated theme. Maybe that is causing the weird format?

Other than that it maaaay be a PHP configuration issue? But I doubt that.

What about your WordPress Date/Time formatting in your General Settings?

 

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello seanenns,

Thanks for contacting us!

Typically 404s in our plugin are created by bad permalinks. You may need to “flush permalinks,” by resaving your permalinks in the Settings > Permalinks admin page.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello cuillincollective,

Thanks for contacting us!

Unfortunately, as posted on our WooCommerce Tickets product page, recursive events aren’t currently supported.

For now the only way to implement this is to do it manually with single events. (You can cut out some time by creating a long term recursive event, breaking it apart, then adding tickets individually)

This is a highly requested feature and we are hoping to add it to a future release. But if you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello susy,

Thanks for contacting us!

As with any plugin, theme or core update, it is always best to have a relevant standby and a sql backup of your database before beginning. Please make sure you have a recent backup of your site before you start! I’m assuming nothing bad will happen, but better to be safe than sorry. (It can save you a lot of pain in the long run if you adopt this best practice)

Since you are a licensed member, if you add you license to the Events > Settings > License tab in you WP-Admin, you will be able to update directly from our server! This is typically the easiest and fastest. No need to download anything!

If you download it separately, you can FTP into you site’s server. Delete the old PRO folder at /wp-content/plugins/events-pro/ and add your new one in it’s place.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello victoriahouseconcertb,

If you check out our Themer’s Guide, you could probably make a template override to display what you want.

You just need to make a copy of the /wp-content/plugins/wootickets/views/wootickets/tickets.php file, add it to the override in the appropriate spot, and print out $ticket->stock where you would like to put it.

For example if you add

71 echo “<td nowrap=’nowrap’ class=’tickets_stock’>”;
72 echo $ticket->stock . ‘ left’;
73 echo “</td>”;

After the ‘tickets_price’ column, it will add a stock column to the table.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello mattcuba,

Sorry for the difficulties!

Of other similar problems we’ve seen related to these widgets, if you delete and add the widget again, it should fix the problem.

Does this make sense? Let me know if this doesn’t work for you. We’ll investigate it further if it doesn’t work.

Cheers!

– Casey Driscoll

[Casey D]

Hello 7iber,

I’m sorry it looks like you images were stripped out. If you could upload them to an external server it would be very helpful.

Here are some excellent tools for uploading some screenshots!

Sorry for the trouble! Thanks for your cooperation!

– Casey Driscoll

[Casey D]

Hello pandosia,

Thanks for contacting us!

1) I’m not sure about codes connected to tickets, that is not currently a feature. However customers will be able to access previous orders, if they create an account at checkout.

2) We have not yet tested and verified that plugin, and we do not have our own solution.

3) Yep we can give you a refund if there is an incompatibility.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello sfdsparish,

I completely understand your frustration, but I’m not certain the problem is with the plugin in this case.

On line 1405 of your compiled CSS style sheet, there is a line that sets all ‘.events-archive .entry-title’ to ‘display: hidden’. That is why the events are not there.

I see that you made a new style sheet to correct the problem with the solution I’ve given above. There is a typo in that style sheet, you have two colons. If you change ‘display: block:’ to ‘display: block;’ it will work as advertised.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Author]

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