Individual event returns page not found

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #215000
    seanenns
    Participant

    On recurring events, the “find out more” takes me to a detail page. On single-day events, the “find out more” takes me to a page that says “Page not found.”

    Any ideas?

    #215217
    Casey D
    Member

    Hello seanenns,

    Thanks for contacting us!

    Typically 404s in our plugin are created by bad permalinks. You may need to “flush permalinks,” by resaving your permalinks in the Settings > Permalinks admin page.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    #215473
    seanenns
    Participant

    That didn’t work for me.

    #217501
    seanenns
    Participant

    So, I’ve not heard anything back yet. Is this just a bug? Is there a fix for this?

    It’s not the permalink structure. It also only occurred after I moved the site to a new hosting environment.

    #217625
    Casey D
    Member

    Thanks for your patience.

    Could I get some more info on this? Has it always been an issue or did it just change with an update?

    Can you please confirm that after executing these combined steps in order, the problem still exists?

    1. Deactivate ALL plugins
    2. Change theme to TwentytwelveTwentythirteen or Twentyfourteen
    3. Activate The Events Calendar and The Events Calendar Pro
    4. Save your permalinks in WP-Admin > Settings > Permalinks

    If the problem still exists at that point, the data might be corrupt, but that seems very unlikely (or even irrelevant to the problem).

    I’ll ask my team if they are seeing similar issues elsewhere, but this is the first I’ve heard of this problem.

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    #217920
    chrisbruce
    Participant

    I am having the same problem on my site. It began after I installed the latest update (3.6.1) for the plugins and only events created after the update was installed are affected. Older events created before the plugins were updated link fine.

    #268193
    Casey D
    Member

    Hello seanenns,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

Viewing 7 posts - 1 through 7 (of 7 total)
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