[Brendan]

This reply is private.

[Brendan]

Awesome!

Let us know if you have any other questions.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support.

This is possible but would require a lot of custom development. We can refer you to a customizer if needed. Out of the box, the only option you would have is to allow the submissions to go to a draft for pending review. Then someone would need to go in and approve or reject the event.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Yes, we can modify the bundle. In order to do this, you first would need to purchase an available bundle with the same amount of products then submit a support ticket in your account requesting we switch out the unwanted license for the desired one.

Let me know if you have any other questions.

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hi there,

It depends on the view, some views are marked as noindex, however the links are followed and should be indexed. Check this solution to disable noindex on all of the pages.

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hey there and thanks for getting in touch!

We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

Or, if you already have an active license for one of the premium plugins, will you please log into your account and post your topic to our premium support forum instead?

Thanks so much!

Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict.

Would you be willing to share your system information? That will allow me to check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then paste it here for me as a private reply.

First, try raising the capacity to 47 and see if that gives you the 13 missing tickets.

To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

Thanks,
Brendan

[Brendan]

Hey there!

Thanks for emailing support and sorry you are experiencing issues.

Would you be willing to share your system information? That will allow me to check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then paste it here for me as a private reply.

Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue.

Thanks so much for your help!

Brendan

[Brendan]

Hi there,

Thanks for emailing support.

Negative patterns or exclusions are not currently supported, I’m afraid (though you could certainly propose that for future consideration).

Thanks,
Brendan

[Brendan]

Hi there,

I’m happy to help as much as I can! ?

We don’t specifically support SEO on our forums, but we do have several related resources that you can explore here.

Please let me know if you have any follow up questions or need any clarification.

Cheers,

Brendan

[Brendan]

Hi there,

Thanks for the info. The query function has some PHP that is not needed, try this one and paste it at the very bottom of your functions.php file.

https://gist.github.com/bskousen/2b5ead5747a64c3f985109284c3ffee3

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Anytime!

[Brendan]

Hi there,

Thanks for emailing support. Its possible but would require custom coding. I can address that below. However, most will add a category to their ticketed events and then you can use the shortcode to display just that category.

Anything further, like a function to sort this looks like a custom development task and so is outside of our stated scope of support.

With that being said, we’d love to help point you in the right direction.

We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

In the meantime, if there is any more information you can share (including mock-ups) that will help us to better understand what you are seeking please do feel free to add them to this ticket.

If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

Thanks and cheers,
Brendan

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