Brendan

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Viewing 15 posts - 136 through 150 (of 2,028 total)
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  • in reply to: Events PRO Mini Calendar events image #1626890
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    Try this snippet out:

    https://gist.github.com/bskousen/ddd6489c43a49cd9fbed5c4de88372fa

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Buddypress Integration #1626881
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support.

    There is not a specific integration for BuddyPress, but Community Events does create a front end form to submit events and does have the option to require users to be logged in to submit events.

    Granted, this will not be specific to BuddyPress users and to answer your second question about specific functions, it is possible, but would require a developer to make quite a few custom changes to make this work.

    Thanks,
    Brendan

    in reply to: Will No Longer Update through WordPress #1626860
    Brendan
    Keymaster

    The multisite license is $349 per year so it would be that minus the $89 you already paid.

    However, if you only have a few sites and can separate them into different installs, it would be best to just upgrade it to a business license which would only be an additional $60 roughly.

    Thanks,
    Brendan

     

    in reply to: 500 Error Occurs When Enabling "Event Tickets Plus" plugin #1626859
    Brendan
    Keymaster

    Hi there,

    Maybe this is for a different site? I am seeing classicalmusicconcert.org.

    Can you also delete Event Tickets plus and go int your account and to downloads to download the latest version, then upload that zip file. Activating what I see in the screenshot will break because the version I see there is 4.6.2 so that needs to be 4.8.1 as well.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Will No Longer Update through WordPress #1626846
    Brendan
    Keymaster

    Hi there,

    You can continue using it on the sub-site just with the manual install. Removing the subsite and turning off multisite would fix the current issue completely. Lastly, you can always upgrade the license if you need the multisite option. Basically, you pay the difference and those permissions are giving to your current license.

    Let me know if that makes sense.

    Thanks,
    Brendan

    in reply to: Edit Add to cart text #1626845
    Brendan
    Keymaster

    Hi Rob,

    So to change the remaining two you will need two more functions.

    https://gist.github.com/bskousen/49e3d2d2a9f96c4149f399a227ba6eac

    https://gist.github.com/bskousen/a169a216a3fcc2957a0965e898f63f49

    Let me know if those work for you.

    Thanks,
    Brendan

    in reply to: Category views no longer work after update #1626822
    Brendan
    Keymaster

    Hi there,

    Thanks for the info.

    Please refer to this: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    If none of these steps worked, here are a couple of other things to try:

    1. Head over to Events -> Settings -> General and hit the “Save Changes” button
    2. Re-save your permalinks.

    If none of this works, Try temporarily reverting back to a default WordPress theme such as twenty-seventeen to see if that changes anything.

    Let me know how that goes.

    Best regards,
    Brendan

    in reply to: Will No Longer Update through WordPress #1626821
    Brendan
    Keymaster

    Hi there,

    Sorry, I missed this initially but I see why this is happening. You have a personal license but your site is a multi-site so our system checks that and since it doesn’t see a multi-site license, it gives you that error. In this case, though you do not need to upgrade, you will have to manually update it if you continue to use this license. The plugin will still function as normal.

    Let me know if you have any other questions.

    Thanks,
    Brendan

    in reply to: How to change the H1 title tag? #1626691
    Brendan
    Keymaster

    Hi Will,

    Yes, if you need something more specific, you will want to add this function to your theme’s function.php file which will give you specific control of the titles. Adjust this code as needed.

    https://gist.github.com/bskousen/3801dce1b0f16a4f52af48b014bd9ffa

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Using Eventbrite in spanish #1625895
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. That would be handled by setting the language in Eventbrite. Basically, our plugin will redirect to your Eventbrite event and if your language for that event is set to Spanish, it will show in Spanish.

    Let me know if you have any other questions.

    Thanks,
    Brendan

    in reply to: Recurring events duplicated to initial event date #1625879
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having this issue. We are working on a fix that should be released soon.

    We can notify you on this ticket once it’s resolved.

    Thanks,
    Brendan

    in reply to: How to change the H1 title tag? #1625877
    Brendan
    Keymaster

    Hi there!

    Thank you for reaching out to us.

    I would love to help you with this topic.

    The simplest solution would be to use the following snippet: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

    Let me know how that goes.

    Best regards,
    Brendan

    in reply to: Edit Add to cart text #1625872
    Brendan
    Keymaster

    Hi there!

    Thank you for reaching out to us.

    I would love to help you with this topic.

    The simplest solution would be to use the following snippet: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

    Let me know how that goes.

    Best regards,
    Brendan

    in reply to: recurring events tickets #1625871
    Brendan
    Keymaster

    Hi, there.

    Thanks for your interest in our plugin suite.

    Our ticketing product doesn’t currently support PRO’s recurring events. So, trying to use some of its features will definitely change and/or be broken with every update.

    If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

    Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

    You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

    Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

    I hope this info helps. Let me know if you have any follow-up questions.

    Thanks,
    Brendan

    in reply to: Events Tickets Plus – 3 presale questions #1625831
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and considering our plugin.

    Can this aspect be turned off and simply use it for paid registration only?

    Yes, in our premium forums we can provide you with a function to disable the ticket to be emailed.

    Can the user’s registration data be edited by an admin after the user has registered?

    Yes, we have an extension in our premium forums which allows you to edit the attendee info.

    I understand WooCommerce has a subscriptions extension that enables payment plans but will that or another extension work alongside your Tickets Plus plugin?

    I have seen customers use this in the past and it should work, however since its a 3rd party plugin, we cannot guarantee or assist in the event it does not work. We do offer a 30-day refund in case you try it out and its not as desired.

    Let me know if you have any other questions.

    Thanks,
    Brendan

Viewing 15 posts - 136 through 150 (of 2,028 total)