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Brendan.
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September 19, 2018 at 1:56 am #1625046
clayplay
ParticipantHi
I am trying to configure tickets for a recurring event. I know this feature is not full yet, but i used to be able to have the tickets up.
I was creating all the tickets for each event in the event series. Now, smth is changed I think. I do not now how to set the independent and shared capacity so the events are visible..
Can u help please?Thank you
September 19, 2018 at 3:01 pm #1625871Brendan
KeymasterHi, there.
Thanks for your interest in our plugin suite.
Our ticketing product doesn’t currently support PRO’s recurring events. So, trying to use some of its features will definitely change and/or be broken with every update.
If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:
Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.
You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.
Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.
I hope this info helps. Let me know if you have any follow-up questions.
Thanks,
BrendanOctober 11, 2018 at 9:35 am #1641633Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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