Forum Replies Created
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AuthorPosts
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February 19, 2018 at 4:03 pm in reply to: Support for Rich Data and Structured Data, realtime import from Google Calendar #1458136
Brendan
KeymasterHi there,
We use JSON for Linking Data in relation to events. You can see how our demo site turns up in Google Structured Data Testing Tool results. https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fwpshindig.com%2Fevents%2F
I would recommend incorporating https://wordpress.org/plugins/all-in-one-schemaorg-rich-snippets/ into your site for further schema markup as needed.
Thanks,
BrendanBrendan
KeymasterHi there,
Yes you can have them import as drafts. We offer a 30 day refund it it doesn’t meet your needs.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. For Facebook imports, it filters by URL. So if there is a specific URL that only shows rock events for an event page, then it will pull in events from that URL.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. It would have to be a csv file in order to import. Unfortunately, google sheet is not supported.
Thanks,
BrendanFebruary 16, 2018 at 8:32 pm in reply to: Support for Rich Data and Structured Data, realtime import from Google Calendar #1456007Brendan
KeymasterHi there,
Thanks for emailing support. The closest thing we have is event aggregator and can be set to automatically import new events every 30 minutes.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. As long as your ecommerce is Woocommerce or Easy Digital Downloads, it will work with Paypal. You can read more here: https://theeventscalendar.com/knowledgebase/choosing-ecommerce/
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Thanks,
BrendanBrendan
KeymasterHi Jared,
There is a 10 site limit and its on the product page. However, this goes beyond what I can help with in support. Going to pass this over to a supervisor and see if there is anything we can come up with for your solution. Unfortunately that will not happen until after the weekend.
Thanks for you patience!
Brendan
Brendan
KeymasterThis reply is private.
February 16, 2018 at 7:06 pm in reply to: non-profit discount response? Awaiting response from January #1455971Brendan
KeymasterHi Michelle,
Sorry for the confusion. What was the name of the organization you applied for?
Thanks,
BrendanFebruary 16, 2018 at 5:24 pm in reply to: Plugin dissapears after i hit the update button for the events calendar pro plug #1455918Brendan
KeymasterGlad that work!
Thanks,
BrendanFebruary 15, 2018 at 2:56 pm in reply to: non-profit discount response? Awaiting response from January #1454761Brendan
KeymasterHi there,
Yes, we do offer a non-profit program with some restrictions. You can find out more here: https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. Yes, we offer both of those options however you will need Events Tickets Plus and Community Events to accomplish both of these tasks.
Thanks,
BrendanFebruary 15, 2018 at 2:47 pm in reply to: Plugin dissapears after i hit the update button for the events calendar pro plug #1454753Brendan
KeymasterHi there,
Thanks for emailing support. Can you try deleting the plugin completely and reinstalling it? You can go to your account and download the updated version by going to Account > Downloads.
Let me know if that works.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for email support and sorry you are having issues. Sounds like there is a conflict. Looking at the console, I can see there is some type of error with Woocommerce. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.
Let me know what you find.
Thanks,
Brendan -
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