Plugin dissapears after i hit the update button for the events calendar pro plug

Home Forums Calendar Products Events Calendar PRO Plugin dissapears after i hit the update button for the events calendar pro plug

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  • Author
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  • #1453975
    BEAUTY ACADEMY EFY
    Participant

    Hello Help help help,

    The pro plugin disappears in the installed plugin list after i hit the update button for the events calendar pro plugin (see screenshot below)
    i cannot add new events with this pro plugin. it does not work anymore.
    i try to reinstall the plugin but there is a message that there already is a folder so plugin cannot be installed.
    can anyone help me with this issue please.?

    Maria Venus

    #1454753
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Can you try deleting the plugin completely and reinstalling it? You can go to your account and download the updated version by going to Account > Downloads.

    Let me know if that works.

    Thanks,
    Brendan

    #1454999
    BEAUTY ACADEMY EFY
    Participant

    oh Yessssss that Works.
    Thank you Brendan.

    #1455918
    Brendan
    Keymaster

    Glad that work!

    Thanks,
    Brendan

    #1475564
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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