Filter Bar not working on live site

[Deb]

The filters work perfectly on my staging site but have stopped working on live site. Can’t even access them, nothing shows. Map view doesn’t show and pop-ups on month view don’t show. Both sites are identical other than staging plugin. Disabling the plugin makes no difference. Please help!

[Brendan]

Hi there,

Thanks for email support and sorry you are having issues. Sounds like there is a conflict. Looking at the console, I can see there is some type of error with Woocommerce. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

Thanks,
Brendan

[Deb]

This reply is private.

[Brendan]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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