Brendan

Forum Replies Created

Viewing 15 posts - 316 through 330 (of 2,028 total)
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  • in reply to: Community Events Pre-Sale Question #1603357
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Yes, you can use community events with the free Events Calendar.

    Thanks,
    Brendan

    in reply to: Remove tickets that are emailed #1603343
    Brendan
    Keymaster

    Hi Rebecca,

    Thanks for emailing support and sorry for the delay… we are experiencing a high ticket volume this week.

    This question has come up before and we do have a way to help disable the email from being sent. Please check how to disable ticket email.

    Thanks,
    Brendan

    in reply to: How to Make Featured Image Show in Search Engines #1603341
    Brendan
    Keymaster

    Hi there,

    I’m happy to help as much as I can! ?

    I am not sure if the featured images show in Google results.

    We don’t specifically support SEO on our forums, but we do have several related resources that you can explore here.

    Please let me know if you have any follow up questions or need any clarification.

    Cheers,

    Brendan

    Brendan
    Keymaster

    Hi there,

    Rolling back to a previous version was a good choice. Users who are experiencing this issue are using themes that have custom overrides on our plugin.

    We have a dev looking into this but not sure what can be done on our end. I will keep you posted when I find out more info. In the meantime, the previous version should work fine.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Wrapper in Event Detail overboard the Menu #1602591
    Brendan
    Keymaster

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Customize View of Event & Tickets #1602589
    Brendan
    Keymaster

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: How Do Customers Edit Attendee Information #1602588
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. You can’t edit it when it’s in the cart so the way to edit something would just be to remove it from the cart and start over. If they only purchased, they can go to the event page and on this page will be able to see their registration and where it can be edited as long as they are logged into their account.

    Thanks,
    Brendan

    in reply to: Page not loading #1602587
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having issues with the page loading.

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    in reply to: login before purchasing send to wp admin #1602431
    Brendan
    Keymaster

    Hi there,

    Check out this Woocommcere plugin to redirect it to my-account.

    Thanks,
    Brendan

    in reply to: Currency problem #1602430
    Brendan
    Keymaster

    Hi there,

    Thanks for the feedback. Let us know if it works since a lot of customers use WPML.

    Brendan

    in reply to: JS error causing plugin conflicts #1602429
    Brendan
    Keymaster

    Hi there,

    Thanks for the feedback and temporary solution.

    Brendan

    in reply to: Calendar Pro and Community Events extra fields #1602119
    Brendan
    Keymaster

    I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    Thanks,
    Brendan

    in reply to: Currency problem #1601717
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support!

    There was a request for this at one point but since it got little traction and can be done in Woocommerce it was declined. You can check out a Currency Switcher here or research one. I know there are a few. Keep in mind, this would be a 3rd party plugin and not supported by us.

    Hope that helps and let us know if you have any other questions.

    Thanks,
    Brendan

    in reply to: login before purchasing send to wp admin #1601714
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support!

    With our plugin, this is not an option. However, you can change the login URL with a plugin like WPS Hide Login. Granted, this is a 3rd party plugin so maybe do some research on a good one with a good rating and reviews. Also, keep in mind when changing the login URL, it will change for everyone and not just users wanting to purchase or RSVP for tickets.

    Let me know if you have any other questions.

    Thanks,
    Brendan

Viewing 15 posts - 316 through 330 (of 2,028 total)