[Brendan]

Hey there,

Thank you for reaching out to us!

Currently, there is no “out of the box” way to make a members-only Calendar/event, but with a bit of custom coding, you can get pretty close. You will find further information about this in the following article:

https://theeventscalendar.com/knowledgebase/making-members-calendar/

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Brendan

[Brendan]

Hi there,

Thanks for emailing support.

You can add the following to your theme’s sytle.css file, however, keep in mind, once the user goes forward, they will not have an option to return to the previous week.

li.tribe-events-nav-previous {
    display: none !important;
}

Let me know if that works.

Thanks,
Brendan

[Brendan]

Hi Matt,

Thanks for emailing support.

If you go into your account and look at License keys, can you confirm which domains are listed? If you see one that is not supposed to be there, just remove it.

Let me know what you find.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting, you will, unfortunately, have to test the plugins: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue if you want to try this as a first option.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support.

In order to remove your card info, you will need to first put your subscription on hold (it’s a toggle on/off button on your license keys page My Account » Licenses https://theeventscalendar.com/license-keys/ ) and then you should be able to remove the payment method by going to https://theeventscalendar.com/my-account/payment-methods/ and removing your payment method. Once complete, you can go into account details and add the new payment method with new expiration.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support!

Is there attendee booking tracking so you can manage attendees?

Yes, you can check-in attendees through the WordPress admin and if you have the Event Tickets Plus plugin, you can also check-in attendees through the QR scan app.

Is there the ability to add a coupon code for purchase of tickets if you are NOT using WooCommerce?

Coupons are a Woocommerce function so you would need this to add coupons.

Is there an automated email follow up system?

The attendee gets an email about their ticket and order, however, there is no email system in place to send any further communication.

Let me know if you have any other questions!

Thanks,
Brendan

[Brendan]

Hi Dana,

Yes, re-ordering the page would work. In regards to getting help with customizations, it’s not something we do much of when the queue is high. If someone wants additional help, we can put the customization request in a different queue and when someone has the time or the queue is low, we get to those requests so they take a bit longer to help with.

Thanks,
Brendan

[Brendan]

Hi there,

That is correct.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. You can setup tickets with multiple payment options including PayPal and Cash at the door with Event Tickets Plus. The admin will have access to all of the attendees and their method of payment. Once an attendee shows up, you can then check in the attendee which will also show up for the admin. We have a QR scan check-in app as well.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. You can, however, it would take custom modifications of the template files.

So out of the box, it’s not an option.

Thanks,
Brendan

[Brendan]

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. At this time, we do not do affiliate linking.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. You are correct, renewals would cover support/updates.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support.

is it possible to show all attendees of one event on the page of one event with the Event Tickets Plus plug-in?

The event can show how many attendees are registered but will not show the actual information of the attendee. This essentially looks like a custom development task and so is outside of our stated scope of support.

With that being said, we’d love to help point you in the right direction.

You may wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

Thanks and cheers,
Brendan

[Author]

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