Forum Replies Created
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AuthorPosts
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January 4, 2018 at 6:05 pm in reply to: No notes added to wc order when tickets manually resent #1418481
Brendan
KeymasterHi Adam,
Thanks for the email and this is a new issue I’m hearing about. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!
Thanks,
BrendanBrendan
KeymasterHi There,
Thanks for emailing support and considering our plugins. Here is a list of themes that work well (Genesis included) with our plugins.
https://theeventscalendar.com/compatible-themes-the-events-calendar/
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. At this time, that is not an option. You would have to log in to scan.
Hope that answers your questions.
Thanks,
BrendanJanuary 3, 2018 at 10:48 pm in reply to: Having purchased Event Tickets Plus, do we need Event Calender Pro as well? #1417691Brendan
KeymasterThanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. Unfortunately there is only one calendar however you could create a category and give that url per employee. However they rest of the calendar would be visible if they click around.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterThanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Thanks,
BrendanBrendan
KeymasterHi there,
Were you able to cleanup the old events? I would do that to get rid of anything that might be causing the issue.
Let me know how that goes.
Thanks,
BrendanJanuary 3, 2018 at 10:38 pm in reply to: URL parameters not working with events calendar shortcode #1417684Brendan
KeymasterHi Christopher,
So WP Engine said those rewrite rules do not exist?
Thanks,
BrendanJanuary 3, 2018 at 10:36 pm in reply to: cURL error 61: Unrecognized content encoding type. libcurl understands deflate, #1417683Brendan
KeymasterHi There,
Yeah it looks like a known bug in the works to fix. Same process or you can hold off on updating until next release.
Sorry for the inconvenience.
Thanks,
BrendanBrendan
KeymasterHi Stephen,
Interesting. The zip file should not have any malware obviously so that is weird. But if its working, then that is good. Let us know if you run into this issue again.
Thanks,
BrendanJanuary 3, 2018 at 10:24 pm in reply to: Export Not Working – Export List of All Events, Only Get 3 Months #1417680Brendan
KeymasterHi There,
I’m sorry, I am not seeing the file. Can you upload to dropbox or another service and post the link?
Thanks,
BrendanJanuary 3, 2018 at 10:23 pm in reply to: Export Not Working – Export List of All Events, Only Get 3 Months #1417679Brendan
KeymasterHi There,
I’m sorry, I am not seeing the file. Can you upload to dropbox or another service and post the link?
Thanks,
BrendanBrendan
KeymasterHi Ivan,
Just checking in and letting know devs are taking a look.
Thanks,
BrendanJanuary 3, 2018 at 10:14 pm in reply to: After PRO update, clicking an event results in "page not found" #1417677Brendan
KeymasterHi There,
Its hard for us to reach out to every plugin developer. I will mark this as resolved since it looks like you found a work.
Let us know if you have any other issues.
Thanks,
BrendanBrendan
KeymasterHi there,
I imported this event into my own site to see what would happen and I figured out whats going on. The address needs to be a real address and not just a name like you see on that event. Otherwise it will not import it.
Hope that helps.
Thanks,
Brendan -
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