No notes added to wc order when tickets manually resent

[Adam]

Hi guys,

Before the woocommerce upgrade a little while back, when I manually resent customer tickets, it would be added into the respective woocommerce order’s notes.

I remember there were a few troubles with the “resend tickets” dropdown menu, so was wondering whether this is related. Currently I have to load separate screens/websites to check whether email was manually sent yet or not.

Thanks for your help and hope to hear from you soon.

Adam

[Brendan]

Hi Adam,

Thanks for the email and this is a new issue I’m hearing about. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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