Forum Replies Created
-
Posts
-
Howdy Janet!
Good question. The events page is what WordPress calls an Archive page. It would seem that your theme is setup to output the title Archive on any WordPress Custom Post Type Archive page. If you need help with modifying this you should probably contact the theme author. I would love to help you, but the truth is I know nothing about your theme so I won’t know which line of code you’ll have to change to fix it.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Amin,
I am sorry that is giving you trouble. I have seen that happen once or twice before. I have found this guide to be extremely helpful in fixing the problem: Troubleshooting 404 Page Not Found error If you follow the instructions in there, does it resolve the issue or help narrow down the cause?
Cheers!
– Brook
Howdy Paul,
I totally get the dilllema. I recently wrote a snippet to help address this. If you paste the following snippet at the top of your theme’s functions.php file it will prevent folks from submitting an RSVP without selecting an amount. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.
https://gist.github.com/elimn/30c533fad7ee5ce4c3cb8a0f727c7190
The reason this does not default to 1 is because you can have multiple RSVPs and event tickets per event. If they all defaulted to 1 then hitting submit would cause 1 of each to submit, and that’s not what the customer wants either. So the above snippet just makes sure they have selected an amount before continuing.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Peter,
That sounds quite possible. With Events Calendar Pro you can add custom fields. You could make a custom field called “Island” and specify which island each event takes place on. From there Filter Bar can offer the option to select which island a customer is interested in, and they can further narrow it down by category. Does that sound like what you’re looking for?
Cheers!
– Brook
Howdy Jevon,
In my experience with Avada I have not seen such a thing happen. Technically we do not support that theme here, our agreement with Avada was that they would support any issues arising from their integration. But I would still love to login and take a look if I can. Would you mind logging in so I can verify your support access? Or, if you don’t have a license you should definitely reach out to Avada. They have put a lot of work into writing their custom templates for The Events Calendar and are quite verse on these things.
Cheers!
– Brook
Excellent news, I am happy that area worked for you.
Hey Brook…how about getting the DIVI builder working on there? Is that possible? That would more than fix my [our?] issues.
You should definitely submit that as a feature request: UserVoice (feature suggestion page for The Events Calendar) Divi is one of the more popular themes! But in the interest of full disclosure it is still pretty rare that theme specific feature requests get many votes, and we have to prioritize them based on votes.
- Brook
Interesting. Off the top of my head I do now know what the problem could be. There are so many small things that can go wrong in web design. Hopefully Once you give it another whack it will work better.
- Brook
Howdy Bartek,
Why don’t you guys use shorcodes for this?
That is a great question. Basically in order to make an archive page embeddable as a shortcode you have to subvert how WordPress is supposed to work. It involves a lot of hacky workarounds that are prone to break and cause issues with other plugins. You can see these sorts of problems with other plugins that do make archives embeddable. It’s not an insurmountable problem, but it is unquestionably subpar from a architecture standpoint.
That said, due to popular demand we are working on shortcodes for these. But again it is a very complicated thing to do and it’s error prone, so we are taking our time trying to do is as “right” as possible. They will likely be ready sometime this year.
Until to do what you guys aim to it requires a little bit of code in those PHP templates.
Please let me know if y’all have any followup questions. Cheers!
– Brook
I’m having a similar issue. Not all of the information is being imported. I assumed, I guess incorrectly, that the ticket link would also be imported with everything else and just get inputted into the event link in the events settings. If this plug-in doesn’t import everything that the facebook event has, then I’m almost better off using a plugin that allows users to submit their own events and save myself some time.
That sounds like exactly the same problem. If the importer is not quite cutting it for you let us know. We can certainly get you a refund or an exchange.
Also, it would be most helpful if, on the import, screen it served as a sort of quick edit before importing. The ability to add categories, tags, price, links, etc to each entry and then complete the import would be amazing and so worth having in my opinion. Right now… not proving to be as useful as I’d hoped.
That is an awesome idea Michael! We have some major improvements planned to all of our importer plugins, and I am going to pass this idea along to product strategist to see what he thinks. It would likely be very complicated to implement this, but it would be great to get the idea on his radar as soon as possible to see if it is something he’d like to start planning.
Please also vote on this idea: Import “Get Tickets” link from Facebook event posts
We monitor the ideas every week, and ones that are consistently getting new votes bump up on our priority list.
Please let me know if you guys have any more questions. Cheers!
– Brook
Sounds good Susan. Our topics do autoclose after a couple of weeks of inactivity. However if you do it anytime next week then it won’t close. If it takes a bit longer though, feel free to open a new topic and we’ll happily continue the conversation there. 🙂
- Brook
That is good to know! This is the first time I have seen a minifier cause that issue. We do minify all of our scripts, and a lot of minifiers break a script if it is already minified. So my advise is to either disable minification for scripts that already minified, enable SCRIPT_DEBUG which will load non-minifier scripts in WordPress, or just forgo the minifier.
You are welcome for the assistance. Thank you for getting back!
– Brook
Excellent! Happy we were able to get to the bottom of that.
Good question. If you created a theme override in your parent theme them it will disappear when you update that theme. Some themes rarely if ever have updates though so this is not always a problem. I know Child Themes can be a bit of a pain. But, it might be worth taking another whack at it if you do update your theme a lot.
Let me know if you have any more questions. Thanks for getting back!
– Brook
Howdy again!
I understand that! You can workaround this problem immediately by doing one or more of the following things:
- Increase your server’s “max_execution_time” in the PHP.ini file. You may need to talk to your hosting company about how to do this if you don’t know. Maybe set it to 300 (seconds) ?
- Doing what you are doing with only having a few IDs.
- Getting a faster server. Perhaps a higher tier from your current hosting company? In particular CPU speed and low network latency are a concern here.
Obviously thought the above is not an ideal solution. We do have a planned improvement for this where we will load the Facebook events in chunks instead of all IDs at once. This will cause one organizer to appear, then another. We will load it in the background with a progress indicator and thus avoid this altogether. The page will still take a very long time to load out of necessity, a lot of events is simply be going to be demanding on Facebook and their response will be slow. But, it won’t timeout. 🙂 This fix is still a little ways out though, it is planned alongside a lot of other major improvements to our importing plugins.
Let me know if you need further help here. I wish a perfect resolution was currently available, but hopefully one or more of the above will help alleviate things for now.
Cheers!
– Brook
Howdy
I would love to help you with this. But I am not totally certain what your question is. Does this help: How to Get Your Cat to Stop Jumping on Your Keyboard ?
Cheers!
– Brook
Howdy Nick!
Shucks! I was thinking that was going to work.
Are you trying this on the Community: Submit Event page or on the Community: Edit Event one? If you don’t mind testing the submission page in particular it would be good to know if that one works.
What theme are you running? Does it have any theme overrides in place?
If possible I would like to try a full conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting. This would help us identify if there are any overrides happening, from the theme or a script. It is possible that since we use a bootstrap datepicker that something else using that picker is applying its settings. Could you give the conflict test a go if the submission page is not working as well?
Cheers!
– Brook
