[Brook]

Howdy Mereagency,

In our tests this is no longer an issue with our latest plugins. Are you still seeing a conflict between the two? Are you able to import with Yoast active?

Thanks!

• Brook

[Brook]

Howdy Benjamin,

That definitely should work. I tested the code myself, and just retested it.

I did notice one thing in my instructions that might have been confusing if you’re not familiar with PHP. I said replace this:

$start_date = tribe_get_start_date( $event, true )

But I really meant replace that line. So it would include the ending semi-colon. To be clear, replace this:

$start_date = tribe_get_start_date( $event, true );

with this:

$start_date = tribe_events_event_schedule_details( $event );

And you should be golden. Sorry for the confusion. Did that work? If that did not work, try enabling WP_DEBUG and setting WP_DEBUG_LOG to true as well. What do those logs show when you try to send an email?

Cheers!

– Brook

[Brook]

This reply is private.

[Brook]

Howdy Annie,

Thanks for testing that. Recurring events can take a bit longer to delete, they basically should be deleted all at once. If there are 10 recurrences attached to an event, all 10 should get deleted. Sometimes there are more recurrences than visible though, so you might be trying to delete 50 recurrences or more and not event know it.

I would try a plugin conflict if I were you. What could be happening is another plugin, or sometimes even a theme, can be really slowing down the server. When we try to run a bulk delete, which also slows down the server, it gets too slow and gives up. So temporarily disabling other things can cause things to run fast enough that it’s all good.

Can you try the conflict test? If it’s still not working with the conflict, would you mind trying to delete a couple of nonrecurring events and seeing if they work?

Cheers!

– Brook

[Brook]

Howdy pgleleux,

Thanks for the detailed description. I would love to help you with this.

It sounds like the importer is timing out. This typically happens when there are a lot of Facebook Groups it is trying to import from. Could you try going to WP-Admin > Events > Import . Are there a lot of group names or ID in the field  “Organization and page usernames / IDs to fetch events from” ? If so could you try temporarily removing them and hitting Save Changes. You might Cut/Paste them to a notepad somewhere so you don’t lose them. Now try visiting the Facebook Import page. Do you still get this error?

Cheers!

– Brook

[Brook]

Cliff is out for the week lpoindexter, but I would love to help you.

Thank you for sharing that. It looks like this might be a bug on our end, we should probably be adding the clearfix class to each of those additional field groups. Until that’s fixed properly though you could add the following CSS to one of your theme’s files:

.tribe-tickets-meta:after {
content: '';
display: table;
clear: both;
}

That will basically make the current CSS class for those elements a clearfix class. IDoes that work?

Cheers!

– Brook

[Brook]

Howdy Susan,

I am sorry this is giving you troubles! I would love to help you with this.

We waited until after it was live to install the pro version so that we could register it on the final URL instead of development.

I first of all just wanted to say that you can totally have a dev site and a live one covered by a single license. Some helpful articles if you are ever in this spot in the future:

• Using one license for your live and dev sites
• Moving your license key from one site to another

My guess is that it is a theme conflict (using Gantry5 platform with a rockettheme customized template), but I’m hoping there might be a way to force this to display or that there may be another workaround as one of the reasons I upgraded to the Pro 10 site plan was specifically for the recurring events feature…

I suspect you are right. Typically conflicts in the admin area stem from themes, and this sounds like a conflict. If you open your browser’s console does it show any helpful JavaScript error messages? If so, what files are they coming from? If not, could you try a conflict test on your dev or staging server, or perhaps during low traffic hours?

Cheers!

– Brook

[Brook]

Howdy Hassan,

The free The Events Calendar  plugin does include a basic Upcoming Events widget you could include on the home page to show upcoming events. The Events Calendar Pro  addon includes a lot more widgets, and each of the widgets can be embedded as a shortcode with Pro.

If I were you I would first check my Appearance > Widgets page to see if that basic widget does what you need. If not checkout Events Calendar Pro  and see if one of those sounds more like what you wanted.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Howdy Lauren,

You can absolutely transfer a license from one site to a new one. Here is a nice tutorial on the few short steps you will need to do this: Moving your license keys Keep in mind you will need to be logged into your user account here to access the License page mentioned in this tutorial.

Did that do what you wanted? Are you able to get everything registered on the new site?

Cheers!

– Brook

[Brook]

Howdy Gillian,

Absolutely you can. You can do this one of two ways:

1. Have a single “instance” of an event span all three days. Typically this is useful for “all day” events with no specific start or end times each day.
2. Setup an event on the first that spans your timeframe, such as 8am-5pm, and then set it to recur for the next 2 days. This creates a series of events. But this will require Events Calendar Pro .

Now that you have an event or an event series, just add the ticket. You will need Event Tickets Plus to sell tickets.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Howdy Charlie,

It is certainly possible to restrict access to the calendar from logged out users. This would require a small bit of PHP code, but we have a very solid example demonstrating how to do this.

If you want to hide specific event categories from logged out users:

https://gist.github.com/elimn/c47fb3e65d437c2479bd

If you wish to hide the entire calendar though then you could simply put all events in a shared private category, in addition to any other categories. Or to be really can you could do a modification of the calendar template using our Themer’s Guide . If the user is not logged in tell them they will need to register to view the calendar. Something like this example would do:

if ( ! is_logged_in() ) { echo "Please register to view the calendar"; } else { ... }

Does that all make sense and answer your question? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Howdy Jacob,

That is definitely possible as a small customization. We already have a really good example code that could be slightly modified to fit your exact needs:

https://gist.github.com/elimn/c47fb3e65d437c2479bd

Basically it allows you to hide all events within specific categories from the calendar. Further on line 15 it shows an example of making these events still viewable to specific WP Roles, such as the administrator. This will apply equally to the teh event details and the event itself, so this one snippet would allow you to hide the events in their entirety except for certain user levels.

Does that all make sense? Does that answer your question? If you need help implementing this, would you mind logging in so I can verify your support access? Or, if you don’t have/want a license (which includes a year of support) you should checkout the volunteer community on WordPress.org: The Events Calendar. It’s not the same level of support, but it’s free! We even check those forums once each week and help to the extent we can.

Cheers!

– Brook

[Brook]

Howdy Dermot,

There is basically not a shortcode for this. However, you can fully modify the template in PHP to include any design and content you need. Would that be an option? Our Themer’s Guide  dives into detailed on creating these “theme overrides” that allow you to customize the page. Best of all you can manage the content per page. For example your current design would work great on the event submission page, but not apply as much to the “My Events” page where users would view and manage all past submitted. So you could put different verbiage there. Does this sound like a better route for you?

Cheers!

– Brook

[Brook]

Howdy Matthew,

Not yet. However we are currently speccing out this feature to see if it is something we would like to build. I am going to add your topic as someone who is specifically requesting this feature.

In the mean time if you are skilled with PHP you could definitely build one. It won’t be as feature complete as ours, but if its designed specifically for your needs you could probably build one fairly quickly using tribe_get_events() . WordPress makes it pretty easy to output stuff as a shortcode form there. Would that be a possibility?

Cheers!

– Brook

[Brook]

Howdy Mary,

I would love to help you with this.

When you setup an event instance you are setting up how long that instance happens. If your event event goes from 10am – 12pm on the same day then you would want to set its end time to 12pm and set it to the same day. If your event goes from 10am one day – 12pm the next day, then you would set the end date to be a different day.

If you have a series of events all connected together, then you would set them up as an event with multiple instances or recurrences. As you just discovered set it to end on the same day, then set that event to repeat for the next 4 days.

I am sorry this is unintuitive to you but it is the only way this could work while still supporting events which actually span multiple days. Many events our customers setup are late night events that literally do go from 10pm one day to 5am the next. So our current setup is extremely flexible and supports all of these possibilities.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

 

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