Brian

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Viewing 15 posts - 91 through 105 (of 11,256 total)
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  • in reply to: Event Titles Not Showing #1154801
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Tooltips in week view calendar widget #1154741
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Having said that the This Week Widget Does not have tooltips. It might be possible with a customization starting with our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    https://theeventscalendar.com/knowledgebase/template-overview/

    But per our terms and conditions we are limited in providing support on customizations.

    If you would like some more pointers please post in the premium forum and we can try to help answer some more questions.

    Thanks again!

    in reply to: paypal #1154740
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Currently we only have paypal available through an eCommerce system like WooCommerce or Easy Digital Downloads.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: query related to java/jqery #1154739
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Our plugins only work with WordPress.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Need to change website/ #1154735
    Brian
    Member

    Hi,

    The plugins work without a license key entered so you have access to all the features and if you need to update you can always follow these steps:

    Manual Updates

    You can download the latest version from your account here on theeventscalendar.com

    For this:

    They keep coming back with the original site.

    Where does that happen? On our website or yours?

    Is the other site still active?

    Have you just change the url of your site or is it a new site?

    And please verify you have followed these steps to add your license:

    Finding and Inputting Your License Key

    Also, I am not seeing any domains listed in your account now, maybe it was a caching issue and it might work now.

    Let me know.

    Thanks

    in reply to: Change license to pro in filter bar #1154732
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Event Aggregator #1154503
    Brian
    Member

    Hi,

    Thanks for the interest in the Event Aggregator.

    This plugin enables imports from Facebook, iCal, Meetup, and Google Calendar.

    Besides the Meetup feature it is the same import features that are currently available from the Facebook Importer and iCal Importer Plugins.

    They are just combined into one product and our servers are going to do the importing and send the events to your site.

    The Event Aggregator does not have a feature to directly connect into another site running the Events Calendar and import the events so you are still good there. We may add a feature to do that in the future, but would provide ways to disable that or have it disabled by default as would not be for everyone. Most likely a feature like that would be setup so a person could share events between their own websites. Anyway that is down the road and not planned for now.

    If you are worried about people importing your events you can remove the iCal buttons from your site:

    https://theeventscalendar.com/knowledgebase/remove-ical-and-google-calendar-links-from-single-event-view/

    And this one is for the month view:

    https://gist.github.com/jesseeproductions/6c49c1868967f6a4f391

    However, there is by default not iCal feed of all your events so it would take some work to get them from your site and I would recommend leaving the iCal buttons as it is a way for people to add events to their personal calendars.

    But again there is no direct access create to your sites events by our new plugin for people to take everything you have worked hard to get into your site.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events review? #1154500
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not have a feature to do reviews for events.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Do the latest plugins work together? #1154497
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The plugins will work together.

    It is generally the first two numbers that matter so as long as it is 4.2.x with x being any number they will work together.

    There are rare instances where there might be an issue and only if we cannot avoid it, but then the plugin will give a notice for you to upgrade to the latest version for it to work.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Calendar Not #1154496
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: Need to change website/ #1154447
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: Google maps not loading #1154370
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Google Changes their API and now requires a API key to be added for the maps to work.

    Please review these guides to help get that setup on your site:

    Creating a Google Maps API Key

    https://theeventscalendar.com/knowledgebase/google-maps-not-showing-up/

    Let us know how that works out and we can go from there.

    Thanks

    in reply to: Emails are not being sent #1154368
    Brian
    Member

    I am glad to see you were able to figure it out.

    Email is one of those tricky things as all we can do is plugin into WordPress’s functions to send email. The host takes it from there and due to SPAM some hosts are more restrictive out of the box on sending emails from sites.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Change license to pro in filter bar #1154366
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I have changed your license to the Filter Bar you should now see it in your account.

    As for category colors there is a free plugin that does it here:

    The Events Calendar: Category Colors

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Facebook Events snapshot #1152051
    Brian
    Member

    Hi,

    We have a Photo View available in Pro, which is a separate purchase from Facebook Importer

    https://theeventscalendar.com/product/wordpress-events-calendar-pro/

    And it looks like this:

    http://wpshindig.com/events/photo/

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 91 through 105 (of 11,256 total)