[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The Facebook Events that import look like any other event from the Events Calendar.

It does pull the main banner image to be the featured image.

So if you create an event in the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

The imported Facebook events will look just like that.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales & translation forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

This does include translation issues as that forum was to collect translations only and not resolve issues with them.

Thanks again!

[Brian]

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Answered this here:

Is it a one off fee or every year if we purchased the bundle importer?

For information about our non profit program we have this guide:

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

Closing this ticket out and we can help out in the other if we need too.

[Brian]

Hi,

Thanks for the interest in our plugins. I am going to answer both of your questions here.

We only offer non profit licenses for our Pro plugin.

Our license fees are for one year of support and updates. The plugins continue to work after a year, but if you do not renew we do not offer support or updates.

Renewal price is typically 30% the purchase price.

We maybe to help getting a trial to you. Please email us at support(at)theeventscalendar.com and we can help out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

We do not have a feature to import or subscribe to the calendar in Google Calendar.

There is a feature to import a event into Google Calendar or by iCal, you can see that on this sample event:

http://wpshindig.com/event/coffee-code/2016-08-25/

Also, you can access a month’s ical feed like on this page:

http://wpshindig.com/events/

All of that you can test on the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

If you are looking for a more in depth feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales & translation forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Having said that:

Soft 404s are something we’ve gone back and forth with because of how tricky they are and how other users have told us how they prefer them to be handled:

https://theeventscalendar.com/knowledgebase/404_and_seo/

If you’re looking for a way to “fix” the 404s, then you can check out this post for more information on how to resolve returned 404s from the calendar. There is a snippet referenced in there that should help:

Fixing HTTP 404 errors

If you have more questions please post in WordPress.org.

Thanks again!

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Glad it is closer.

I am not seeing this error: “‘webkitURL’ is deprecated. Please use ‘URL’ instead.”

I do not believe it is coming from our plugin either.

It’s because there’s also that link to a Google Map. It’s right under the address listed under the Venue.

Unfortunately, it is not causing the message. It is loading the api script twice and that is just a link.

It is another plugin or theme that is loading the maps api script. If it is working you may not have to worry about it, but it could break in the future.

Thanks

[Brian]

This reply is private.

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

Our plugins only work on WordPress and not available for Wix.

Let me know if you have any follow up questions.

Thanks

[Author]

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