Brian

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  • January 12, 2015 at 7:49 am in reply to: Events Passing Too Soon #931521
    Brian
    Member

    I am glad to see you were able to figure it out. Next time you will know where to look! 🙂

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    January 12, 2015 at 7:37 am in reply to: WooCommerce Tickets/Calendar Pro: I can not get tickets to add to cart #931512
    Brian
    Member

    This reply is private.

    January 12, 2015 at 7:24 am in reply to: CHECKOUT NOT WORKING #931502
    Brian
    Member

    I verified in our system the order has been refunded.

    The 5 to 10 days is what Stripe takes to process the order.

    Since there is nothing more we can do here I am going to close this ticket.

    If you have issues on the refund the best way to contact us is on our new email at [email protected]

    Thanks

    January 9, 2015 at 2:39 pm in reply to: Order of list view #931045
    Brian
    Member

    Hi,

    Sorry for the issues. I can help troubleshoot this with you.

    The events in the list view, photo view, week view, map view, and day view should all be in order of the event date and times so the closest event is first and the event happening farthest in the future is last.

    If you are having events out of date there maybe a conflict.

    Do you have any plugins to change the order of posts? That can cause this issue.

    If not please try out testing for conflicts guide and see if you can narrow down the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we can go from there.

    Thanks

    January 9, 2015 at 2:31 pm in reply to: Events Passing Too Soon #931040
    Brian
    Member

    Ok so the gmt offset variable should be -5 for the east coast.

    I have my Timezone setting in WordPress on this page:

    Settings > General set to New York and get -5.

    If I set it to London I get +0.

    What setting do you have there?

    January 9, 2015 at 12:31 pm in reply to: Category filter not working – incompatible with Camera Slideshow Plugin #931008
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can try to help out on this conflict, but limited in supported 3rd party conflicts.

    I took a look at your site and it appears the Camera Slideshow is loading another copy of jQuery.

    /camera-slideshow/scripts/jquery-1.7.min.js

    Having two copies of jQuery loading looks like it is the problem.

    WordPress already loads a copy of jQuery version 1.11.1 and that should be the copy used.

    Not sure if this will work, but in the Camera Plugin Settings for Scripts if you turn this on setting:

    Move the scripts to the footer:

    That may fix the issue.

    Otherwise you may have to contact the plugin developer or look into their code to see how to disable the loading of jQuery.

    Let me know if you have any follow up questions.

    Thanks

    January 9, 2015 at 12:18 pm in reply to: Change Eventbrite API #931004
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    The API is stored in each user’s profile and there is no central location.

    I am not sure why it was placed there originally, but that is how it works.

    Share your API key with your administrators and have them add it in the fields in their WordPress profile.

    Thank

    January 9, 2015 at 10:33 am in reply to: Displaying events on home page #930978
    Brian
    Member

    Ok.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    January 9, 2015 at 8:29 am in reply to: Move the buying process below the text #930940
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    January 9, 2015 at 8:29 am in reply to: Year View and Multiple Image #930938
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    January 9, 2015 at 8:29 am in reply to: Hide certain events #930936
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    January 9, 2015 at 8:29 am in reply to: Events Calendar Admin Error #930934
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    January 9, 2015 at 8:28 am in reply to: woocommerce waitlist plugin not working on wootickets #930931
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    January 9, 2015 at 8:28 am in reply to: Upgrading 2.0.11 to 3.8.x explodes on recurring items #930928
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    January 9, 2015 at 8:28 am in reply to: add severall links on featured image #930926
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

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