[Brian]

Hi,

Thanks for using our plugins and sorry for the issue you are having.

I can help out here.

Our plugin places the “Find out more »” in the list view.

Not sure where the “Continue reading →” is coming from.

There is no simple option to disable Fin Out Move >> as it is is suppose to be the only link there.

Do you have a link to the site that is doing that and I might be able to come up with a quick suggestion.

Thanks

[Brian]

Hello,

Sorry for the troubles you guys are having. I can help troubleshoot this with you.

First thing I would look into is if you have any custom templates for the events calendar and if so, does removing them from your theme solve the issue.

If that does not help or you do not have any can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

Let me know if that helps narrow down the cause of the issue.

Also levymarketing we can help you out in this ticket if you like, but you issue looks to be related, but different then ariddlelfcc so we might be able to help you better if when you come back you create a new ticket and reference this one. However, if you are able to resolve it by looking into my statement below then please just let us know here.

I did notice on your site that the scrupt coding for this: /maps/api/js?ver=4.1 is in your footer right after Website Developement by Levy Marketing Group in the source code. That is not coming from our plugin at least I have not seen that happen before. Maybe if you find the source of that it will fixed the issue.

Let me know what you guys find out.

Thanks

[Brian]

Thanks for the interest in the Events Calendar.

That is an interesting feature you are looking for, but we do not have it as part of our features.

It could be possible with customization, but that is beyond the support we can provide.

Let me know if you have any follow up questions.

Thanks

[Brian]

I have seen this issue once before and the person came back with this as the fix:

After latest update upcoming events showing out of order

Can you follow along with that change the person did and see if that resolves it for you.

Let me know and we can go from there.

Thanks

[Brian]

I have been testing and changing settings on the site and comparing to a working site.

The only different I can find is there are no WooCommerce cookies being created in either the staging site or the live site with the events tickets.

http://docs.woothemes.com/document/woocommerce-cookies/

I tried everything I could to get them to show, but it did not work from WordPress.

Do you have any settings setup for cookies, do you know if you host has any settings that might change cookies?

Without the cookies people are adding the tickets and the cart has nothing to find for the tickets to show the product.

What do you have in your htaccess file? is the cookie domain set there and is it correct?

[Brian]

Great, glad it helps and send Sonya posted her answer, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi Kevin,

That is an interesting request, but unfortunately, we do not have that feature. Not sure if it would even be possible with some services out there.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

[Brian]

Sorry it is not working out for you.

We can handle your refund if you email us your order number to [email protected] and request a refund in the email.

Thanks

[Brian]

Hi,

Thanks for using our plugins. By default in WordPress Custom Post Types are not included in the search.

This coding here may work for you if your theme uses the standard WordPress Search:

function filter_search($query) {
if ($query->is_search) {
$query->set('post_type', array('post', 'tribe_events'));
};
return $query;
};
add_filter('pre_get_posts', 'filter_search');

Add that to your theme’s function.php

Let me know if that helps.

Thanks

[Brian]

Hi Sonya and Carl,

That is the way to do it Sonya as there is no setting to change the default ticket number.

Carl,

The file is located here:

wootickets\views\wootickets\tickets.php

The function you want to look for is called:

woocommerce_quantity_input

You will want to follow our themer’s guide so you can move it to your theme and edit it there. This way on future updates the change is not overwritten.

https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know if that helps.

Thanks

[Brian]

Ok Sounds Good.

Let us know if there are any issues.

Thanks

[Brian]

Unfortunately, I do not have a fix for this yet.

It is in our system and we are working to find a solution.

[Brian]

You can start by setting up an iframe that loads the calendar page then you would have to customize the iframe from there.

I have not done it before and do not think our development team has either so not much we have on this.

[Brian]

Hi thanks for the link.

I see what you mean.

You have hide Recurrence turned on correct?

Does turning that off enable the events to order correctly?

Let me know and we can go from there.

Thanks

[Author]

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