Brian

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Viewing 15 posts - 8,266 through 8,280 (of 11,256 total)
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  • in reply to: Can Week view display 2 weeks? #939027
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    It could be possible to take the week view and modify it to show two weeks.

    Unfortunately, it is beyond the support we can provide to offer much help on that.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Brian
    Member

    Hi,

    I can point you in the right direction on this.

    Please follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit the organizer template in your theme.

    This is the filter you will want to edit:

    the-events-calendar\views\modules\meta\organizer.php

    You can just remove the website coding and that should be it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar Doesn't Show #939023
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    Your main Event Calendar is here:

    http://ragazine.cc/events/

    The Community Form to add events is found here:

    http://ragazine.cc/events/community/add

    Users that create events using that form can see their events here:

    http://ragazine.cc/events/community/list

    The Events created are regular events and go into the main calendar that I linked above.

    There is no separate community calendar on another page.

    To get a full sense of our to setup the Community Events Plugins I recommend checking out the New User Primer if you have not already:

    New User Primer: Community Events

    Please not as well we do not create a way to Register Users, that is still done through WordPress’s default method or can be done through a variety of registration plugins.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Tickets not displaying on single event page #939021
    Brian
    Member

    Hi Alex,

    Sorry for the issues you are having. I can help out.

    Have you run through our testing for conflicts guide to see if that narrows down the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Tickets #939017
    Brian
    Member

    Hi Imran,

    Thanks for the interest in our Tickets Add Ons for the Events Calendar.

    We do have an option to limit the tickets sold per ticket

    We do not have a waitlist feature, nor the ability to add names per ticket, it is all under the person who purchases.

    As well as the example you give is not possible with our ticketing plugins.

    Our solutions are more for ticketing, then for registering.

    The Eventbrite add on does have these features, as the tickets are all managed through their system.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: ICS Import #938995
    Brian
    Member

    Hi Scott,

    I am not sure we do private betas. The best way to find out would be to use email us what you just said to [email protected]

    Thanks

    in reply to: Week view is not correct on mobile devices #938990
    Brian
    Member

    It may be achievable, but it is beyond the support we can provide to support a customization like this. We can answer a question or two, but unfortunately not much else.

    in reply to: Map #938987
    Brian
    Member

    Hi Christoffer,

    I can try to help get you going in the right direction.

    Here is the location of the script:

    events-calendar-pro\resources\tribe-events-ajax-maps.js

    We use the minified version, but that is hard to read:

    events-calendar-pro\resources\tribe-events-ajax-maps.min.js

    This is the class that controls that view:

    events-calendar-pro\lib\template-classes\map.php

    And you can find all the templates in this folder:

    events-calendar-pro\views\\pro\map\

    And finally this is the file the registers the script:

    events-calendar-pro\lib\tribe-pro-template-factory.class.php

    We can try to help out on a couple questions beyond this, but for the most part customizations are beyond the support we can provide.

    Thanks

    in reply to: Version that works with Events Calendar 3.2? #938984
    Brian
    Member

    We are unable to provide support on getting two different versions of the plugins to work together.

    We have a list of developers you can contact and see if they can help.

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    I would think though it would be easier to upgrade everything to the latest version and handle the issues that come from that, then trying to make something backwards computable.

    If you do not think that can work we can refund you. You can do that by email using the order number and a message to refund to [email protected]

    Thanks

    in reply to: Past events order incorrect #938915
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Eventbrite Tickets Not Displaying on Event Page #938914
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Eventbrite Tickets Not Displaying on Event Page #938895
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them.

    I took a look at your site and the screenshot and I noticed the Eventbrite Status is set to draft.

    Can you verify it is a live event as draft events will not show tickets.

    Let me know what you find out.

    Thanks

    in reply to: Week view is not correct on mobile devices #938892
    Brian
    Member

    Hi Sorry for the issues you are having.

    I took a look at your site and see the problem.

    The Week View completely changes when you go to the mobile version, but your site looks like it is keeping both visible.

    This is how it should look:

    mobile-week-view

    It looks like the stylesheet is loading, but there is some custom templates for the Events Calendar and this div is missing:

    tribe-events-week

    Causing the standard Week View to still show in mobile.

    You may have to either remove or recheck the customizations to fix this.

    Or you can add something like this to hide the week view on smaller screens:

    @media only screen and (max-width: 768px) {
    .tribe-events-week .tribe-events-grid {
    display: none;
    }
    }

    However, you will have to find a replace selector for tribe-events-week as it is not present in your week view.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Past events order incorrect #938885
    Brian
    Member

    Do you have a link to provide where this looks off:

    << and >>

    Most likely it is a css issue with the theme, but I can take a look.

    in reply to: Custom role and confrim navigation alert #938882
    Brian
    Member

    The roles and capabilities system is setup by WordPress we just connect into it so it I am limited in the amount of support I can provide.

    I know in the past I have had a similar issue with custom post types and custom roles. Instead of creating a new role from scratch I started with the Author Role and removed all the capabilities I did not want them to have and that seemed to work better. There was an issue for some reason with starting with a blank role.

Viewing 15 posts - 8,266 through 8,280 (of 11,256 total)