[Brian]

Hi,

Sorry for the issues, I am limited in providing support.

However, I will try to give some information.

The Events Calendar and all the plugins should be on the same version. So if you have upgrade the Events Calendar to 3.9 that is why you are having the issue. You will want to downgrade and keep all the plugins at 3.7 if you not longer have a license to get updates.

That may fix the issue, but if not we have our 404 Error Guide to help out:

Fixing HTTP 404 errors

If that does not help either we have a testing for conflicts guide to help narrow down the issue.

Testing Conflicts With Themes and Other Plugins

Thanks

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets and using our other plugins.

I can help you out.

We do have a feature for Community Events to setup tickets when creating events. It is possible you could create the tickets in the events yourself, but that is always done in the backend in each individual event.

You could still payout to the non profits, but the totals for the ticket sales would be in WooCommerce, we do not have a feature to total sales by event.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in the Events Calendar we have a feature to import events using csv. It is part of the free version of the Events Calendar:

The Events Calendar

Then we have this guide on how to use the csv importer:

https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using WooCommerce Tickets.

We do not have a method to set ticket prices based on a date so you could have advanced tickets.

You could setup two different tickets in the Event and change the date they are available so for the first time period you have the advanced tickets.

Then after the time period expires those tickets are not available, but you set other tickets for the full price available.

That is the easiest way to set that up.

We cannot help with changing WooCommerce settings as that is not our plugin.

You can change the ticket form in the events following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Kasper,

Thanks for the interest in WooCommerce Tickets.

However, it requires the Events Calendar as tickets can only be created in Events.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

The mini calendar by design only shows events for the month it is on.

The Event List widgets shows the next events regardless of date.

We have a tutorial on how to Fast Forward the Mini Calendar if there are not events in the current month:

https://theeventscalendar.com/knowledgebase/fast-forward-list-widget-to-next-upcoming-event/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets. I have answered your questions below:

is it required that an actual ticket be provided to the customer or can that be disregarded?

We do not have a feature to disable the tickets, but it could be done through customization. The ticking plugins are not designed to be registration systems so it may take some work on your part to get it there.

Is it possible to incorporate a question form before the customer purchase is complete? Asking things like name/birthday/reason for purchase/etc..

We do not have a feature to do this, but you could use a plugin such as WooCommerce Checkout Manager:

Checkout Field Manager (Checkout Manager) for WooCommerce

My concern with using all of these plug-ins simultaneously is the possibility of the plug-in updates not being in sync. If the plug-ins update at different times, I think it could potentially crash the website. Have you found this to be true in previous incidences? Do you update your products (TEC Pro and WooTickets) at the same time?

We update all our plugins at the same time for major version numbers 3.8 to 3.9 to 3.10 etc…

Can you verify that the Payment Gateway – PayTrace (http://www.woothemes.com/products/paytrace-gateway/) is compatible with WooTickets and TEC (Pro)?

Unfortunately, we cannot verify if any plugin with work with ours, we do not change the payment process so it should work, but there are always issues that could come up as well.

Please note we can try to help with customizations, by giving you a first step or information, but beyond that we are unable to provide support.

I have found this registration plugin for the Events Calendar, we cannot give support on it, but it may help you out:

https://github.com/GlynnDevins/The-Events-Calendar-Registration

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in Pro.

We have a feature to export events using iCal and to Google Calendars. That is our only two export methods in all of our plugins and they are found in the Free Version of the Events Calendar.

Here is a demo of the Map View:

http://wpshindig.com/events/map/

And it includes all the export features we have.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Yes, we did change the List Widget to match the list of Events in the Mini Calendar.

We do not have a list of changes, but these two files have all the css selectors in them:

events-calendar-pro\views\pro\widgets\modules\single-event.php

events-calendar-pro\views\pro\widgets\list-widget.php

Or you could use Chrome’s Developer Console (or any other browsers) to find them out:

Using Google Chrome Developer Tools

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugin.

It is possible to have a sidebar and the events calendar next to each other. If you have the sidebar already on the page and it is just underneath it would only require some css to make the change.

If you share a link I might be able to provide some of the css.

Let me know.

Thanks

[Brian]

Hi,

I can help you out here.

The 30% discount is applicable for every year.

I am trying to confirm this, but I believe you can renew at any time with the 30% discount, it does not expire.

I will confirm that though before I say that is 100% certain.

Thanks

[Brian]

I looked into this more and it appears to be a bug when 24 hour clock is selected that causes the date for the when the tickets on sale to revert to January 1st, 1970.

So you tickets had this date:

I changed that to another date and the ticket boxes appear.

The issue comes up with the 24 hour clock when you try to save a time that is between 13 and 24 hours.

Until we can get a fix for this bug please limit the time to 1 to 12 am.

Let me know if you have any follow up questions.

Thanks

[Brian]

I can point you in the right direction on those two points:

1. How to I change the venue text from uppercase to lowercase letters?

You can add the following css in the selector I already gave you to change the all uppercase.

http://www.w3schools.com/cssref/pr_text_text-transform.asp

2. How do I remove the date placed above the event title (e.g. “søn 1″ above “Mosaic Matprat. 1. mars…”)? I only want to have the date placed below the event title, not both above and below.

Try this css for that:

.tribe-events-adv-list-widget .list-date {
display:none;
}

Thanks

[Brian]

Hi,

We usually do not work on weekends, but just trying to finish up some tickets on Saturday, sorry I was not able to get back to you on Sunday.

Checkin
You do not have to use the check in system at all that is up to you.

To check in people you can have the website open and have people checkin each ticket.

Orders
You an use a function in WooCommerce to autocomplate all orders:

http://docs.woothemes.com/document/automatically-complete-orders/

Customization
And there is a way to modify the tickets and adding a background following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Thanks for your interest. Sorry I could not respond over the weekend.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Author]

Posts