Brian

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Viewing 15 posts - 8,206 through 8,220 (of 11,256 total)
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  • in reply to: tickets on product page woocommerce? #939537
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets.

    It is possible to show tickets on a Product page, you just have to edit the Catalog Visibility to show on the Shop page.

    However, you can only create tickets inside of Events, so not sure it will work for you.

    Please review our New User Primer for the exact features we offer.

    https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar overlaps the upper navigation menu #939536
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can try to get you started, but not able to provide all the coding for theme compatibility issues.

    Try this css:

    .tribe-events-organizer #tribe-events-pg-template,
    .tribe-events-venue #tribe-events-pg-template,
    .single-tribe_events #tribe-events-pg-template,
    .events-archive #tribe-events-pg-template {
    margin-top: 160px;
    }

    To move the events down.

    You may have to add more css to modify you nav link color and change the header if you like, however, we are unable to help out as we do not know how your theme works.

    You can use the themer’s guide to help as that shows you how you can move and edit templates how you would like them for the Events Calendar.

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Thanks

    in reply to: Automatic Google map square cut in half… #939533
    Brian
    Member

    Hi,

    Thanks for using our plugins. I took a look at your site and it looks like css from your theme is causing the issue.

    The Details, Venue, and Map should under the Event Details not next to it.

    Does the css in this thread help you out?

    Details Bar Floating Left Instead of Below

    Let me know.

    Thanks

    in reply to: Ticket not showing up on event #939532
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    Thanks for the information about disabling plugins.

    What is your settings for the ticket in the Event and what about the Event in Eventbrite? What is the start and stop sale date for the tickets if any?

    Let me know and we can go from there.

    Thanks

    in reply to: subscribing to full calendar #939531
    Brian
    Member

    Hi

    Thanks for the interest in Pro.

    We do not have any additional features in Pro to subscribe to the events they are as you find them in the free version.

    Is there a way to subscribe to a dynamic feed of the full calendar that will update in real time?

    There is no feature to do this, but , if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Oh ok, I understand what you are trying to do, but we do not have a way to do partial payments for tickets. That is not one of our features and there is not much help we can give in customizing the plugin to do that.

    One way that might work is to put the ticket price as the deposit price and clearly label what the final price is and when it is due and then collect it at the event.

    Thanks

    in reply to: Font font and font size in sidebar widget #939528
    Brian
    Member

    Unfortunately, I am not able to help with all the customizations.

    I have gotten you started, but it is beyond our terms of services to help with everything.

    So you are going to have to take it from here to modify everything the way you would like.

    Using the Chrome Developer Tools or another browsers is one method to learn how to find the css to make changes to it:

    Using Google Chrome Developer Tools

    You can follow our themer’s guide to move and edit templates:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Thanks

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Questions before I buy WooCommerce Tickets #939469
    Brian
    Member

    If you do not check people in then this would not apply “then each day check in people. Then after the event is over for the day, bulk check out everyone to start fresh the next day.”

    That scenario was just if you wanted to check in everyone.

    We offer refunds after in the first 30 days on all our products.

    in reply to: Is the 30% renewal discount limit for a certain period? #939452
    Brian
    Member

    So I confirmed you can renew at any time for 30% as our policy is currently written.

    in reply to: Question about purchasing #939451
    Brian
    Member

    Hi Thanks for the interest in Community Events.

    The plugin is made to work with as many themes as possible, but issues can arise not fault to either side that we might not be able to help with.

    We test our plugins in the WordPress themes Twwenty-Twelve, Twenty-Thirteen, etc… only.

    You can setup the free version of the Events Calendar(it is required for all add ons) and if that works with the theme then most likely Community Events will too.

    Community Events does not include a method to off subscription, but a member plugin could do that and you could modify Community Events to check for that member following a member plugins steps and using our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Venues, recurring events and ticket sales #939450
    Brian
    Member

    Hi,

    Thanks for the interest in Events Calendar Pro and WooCommerce Ticket.

    I have answered your questions below:

    1. which template systems does it work with? Avada, Enfold, any, your own templates?

    We build the plugin to work with WordPress themes such as Twenty Twelve, Twenty Thirteen, etc… And for the most part our plugin works with most of the theme’s out there, but some issues can come up and unfortunately, for the most part they are beyond the support we can provide to fix immediately.

    2. can I enter venues and show them from a single URL, displaying all the events at the venue? Also, can I add Venues to my navigation menu?

    Yes in Pro they have their own url and you can link to them in a menu

    Here is an example of a venue page:

    http://wpshindig.com/venue/unnamed-venue-4/

    3. can I enter multiple tickets for a single event? Eg. Ticket prices for Teens, ticket price for adults, ticket price for resident, non-resident, etc.

    You can enter multiple tickets, but there is no feature to show tickets based on who is seeing the tickets (users vs non users).

    4. can I sell tickets for recurring events? I THINK YOU ALREADY MENTIONED THAT YOU DON’T BUT ANY DATES FOR A RELEASE? Also multiple tickets (see previous question) for recurring events?

    When creating recurring events you cannot also create tickets for each event, you have to go back in edit each one individual, which also breaks them out of the recurring series.

    5. do you have a live demo with all your plugins installed for a test drive?

    Here is our demo:

    http://wpshindig.com/events/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Why are events numbered in the widget #939447
    Brian
    Member

    Hi,

    We not do have a feature to add numbers to the events in the widget. They are a numbered list so it is possible a theme’s css is adding the numbers through that.

    If you send a link I can take a quick look and see if I can help out.

    Thanks

    in reply to: Styling element changes from 3.8.x to 3.9.x #939434
    Brian
    Member

    Great, glad it helps, I think using that plugin is still good. It is not supported by us, but the developer does update the plugins if new issues come up.

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    Thanks for your interest in WooCommerce Tickets, I can answer your questions.

    Can you tell me if the paypal-adaptive-payments works with woocommerce-tickets?

    We cannot confirm it will work with our plugin. We offer a 30 day refund, so if you find it does not work you can request that.

    We are unable to provide support if there are issues between the plugins unfortunately.

    Good luck on your project.

    Thanks

Viewing 15 posts - 8,206 through 8,220 (of 11,256 total)