[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot them with you.

All the errors you mention sound related to a conflict with the theme or another plugin that is breaking javascript.

Can you please follow our testing for conflicts guide and see if that helps narrow down the issues:

Testing Conflicts With Themes and Other Plugins

Let me know what you find out and we can go from there.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Are you able to contact your host and have them look at the server logs and see if they can find any errors? Or if the connection to Google Maps is blocked?

When I have gone through all the steps you have done and nothing has helped that has been where I have had customers have success if resolving this issue with the Map View.

Let me know and we can go from there.

Thanks

[Brian]

This reply is private.

[Brian]

Ok let us know.

Thanks

[Brian]

Hi Helen,

Sorry for the confusion we changed the method and it was not clear to me either.

tribe_get_custom_fields actually returns an array of all additional fields created in Pro.

So this method will work to display the value of the additional field.

$additional_fields = tribe_get_custom_fields();
echo $additional_fields['Community Field'];

Change ‘Community Field’ to the label of your field and it should work.

Let me know if it does.

Thanks

[Brian]

Great glad it helps. We are changing the method in the next version so you will be all good to update to 3.10 when it comes out.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Yep I just tested that tutorial and it is working for me.

What directory of your theme did you put the loop-grid.php file in?

it should be:

yourtheme/tribe-events/month/loop-grid.php

[Brian]

Ok great, thanks for the clarification, watch out for the word wrap then 🙂

Closing this thread then! But if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

[Brian]

Glad you were able to figure it out.

I would recommend not using the WordPress editor, but if you have to you could try moving the coding into a dedicated coding editor and that may provide a better view of the code.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues I can help out.

We are working on a fix in the next release so that events are removed after they are over from the List View and Widgets. Currently, there is a bug causing them to still show.

I could not replicate the 00:00 time, however, that is not a valid time, instead please try 12:00am. Also, what are your settings for the date and time of that event and is it recurring?

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

Do you have some links you can send us in a private reply so we can take a look at this?

Also, have you tried out 404 error guide to see if that can help?

Fixing HTTP 404 errors

Let me know and we can go from there.

Thanks

[Brian]

Ok I think the issue is your server is timing out and not getting to all the Events.

Can you increase your max_execution_time and default_socket_timeout settings for php?

As well as can you check with your host to see if you run a true cron task instead of a simulated cron task, which can timeout.

We are also working on making the process more efficient in the next release, but it still a resource intensive process when checking and importing so many events so there will be a limit on what the plugin can import.

Let me know about the php settings and see if that helps.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

We do not have a method to sort Events by Category on the Month View, but this plugin may get you close to what you are looking for:

The Events Calendar: Category Colors

That will work with the free version of the Events Calendar as well.

Thanks

[Brian]

Hi,

Sorry for the issues you are having with this. I can help troubleshoot them with you.

Thanks for the information about the the debugging you have done.

Does changing the slug on the Events Calendar settings from /events/ help any?

If not please turn on the WordPress Debug and the Events Calendar Debug to see if we can get more information.

Events Debug
Go to Events->Settings->Miscellaneous Settings

Then check Debug Mode

WordPress Debug
Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

http://codex.wordpress.org/Debugging_in_WordPress

Please place that coding and the map view a couple times and then check the error log (the location is in the guide) and see if there are any errors.

Let me know what you find out and we can go from there.

Thanks

[Author]

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