404 errors on some recurring events

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › 404 errors on some recurring events

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • February 9, 2015 at 8:25 am #940966
    Eric Wentworth
    Participant

    Just installed pro and started working with recurring events. It appears that some of the events in a set appear on the calendar fine and the links work as expected, but others in the same set of events lead to a 404 error with /all in the URL. Saw some threads about this but I’m unclear on what the fix is.

    February 9, 2015 at 12:59 pm #941114
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Do you have some links you can send us in a private reply so we can take a look at this?

    Also, have you tried out 404 error guide to see if that can help?

    Fixing HTTP 404 errors

    Let me know and we can go from there.

    Thanks

    February 10, 2015 at 11:50 am #941410
    Eric Wentworth
    Participant

    This reply is private.

    February 10, 2015 at 1:00 pm #941432
    Brian
    Member

    You are correct this is strange.

    The links are correct for all the Events in the Month View.

    However, when I click on one it takes me to that /all/ page.

    It only does this on the Month view though.

    Can you please follow our Testing for Conflicts guide and see if that helps narrow down what is causing the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out.

    Thanks

    February 11, 2015 at 4:28 am #941576
    Eric Wentworth
    Participant

    I’ve gone through all of the steps to test for conflicts – changed to twenty-thirteen, disabled plugins, cleared cache – but no change on the issue. I also noticed that the rollover summaries on the calendar are not working on my theme but do work on twenty-thirteen, so I can move that to a new thread if you like.

    So, I’m guessing the issue is not theme-related but something with the calendar plugin or how it plays with my WP install?

    February 11, 2015 at 4:30 am #941577
    Eric Wentworth
    Participant

    Just an additional note – I also tested disabling the calendar add-ons one at a time, but that made no difference either. I currently have the Eventbrite and Category Colors add-ons installed in addition to the core plugin and Pro.

    February 11, 2015 at 7:50 am #941609
    Brian
    Member

    Thank you for the testing.

    I went back to your site today and was unable to reproduce the error now. I did see it yesterday, but now clicking on the Tuesday Events takes me to the right page.

    Are you seeing it resolved now? Can you try on a browser that you have not visited the site on or clearing your browser cache?

    Month Tool Tips
    For the theme conflict are you using any custom templates for the events calendar? what about if you change the Events Template in the settings?

    Events > Settings > Display Tab

    Let me know and we can go from there.

    Thanks

    February 11, 2015 at 8:03 am #941614
    Eric Wentworth
    Participant

    No, I’m afraid the issue is still there. Tested on a different computer that had never cached the page, different browser, etc… no change. You’ll still see it here:

    http://www.aryaloka.org/events/2015-03/

    You might have clicked on one of the entries that works. I mentioned that it works on some but not others – for instance, in the same set of recurring events, the Tuesday Friends event works for March 3, but not for the next date, March 10.

    On the tooltips, I’m not using any custom templates, just the “Default Events Template” with Tribe Events styles. Tried a different template from a previous calendar, but still no rollover effect.

    February 11, 2015 at 2:12 pm #941766
    Brian
    Member

    Oh my bad it works in February, but not really after that.

    Please try a quick change to the slugs for event views (events) and the single event(event)and see if that changes anything.

    Events > Settings

    Also, do you have any extra coding in your htaccess file?

    ToolTips
    As for the tooltips I would suggest debuging your theme using the WordPress settings:

    Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please place that coding and load the month view and then check the error log and see if there are any errors.

    Let me know what you find out and we can go from there.

    Thanks

    February 12, 2015 at 4:35 am #941901
    Eric Wentworth
    Participant

    This reply is private.

    February 12, 2015 at 4:51 am #941903
    Eric Wentworth
    Participant

    This reply is private.

    February 12, 2015 at 12:07 pm #942097
    Brian
    Member

    Thanks for the information.

    I would like to try our basic troubleshooting steps again before moving to a different approach on this.

    Can you please change themes and deactivate all plugins besides the Events Calendar and the Events Calendar Pro and at the same time make sure everything is removed from the htaccess file, but the WordPress only coding.

    If that does not work the next option is to see about having you setup a clean install on a test site, verify everything works with recurring events (or not). Then start adding your theme and plugins one by one to see if the issue can be found.

    Let me know what you would like to do.

    Thanks

    March 27, 2015 at 8:05 am #951465
    Brian
    Member

    I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Thanks

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘404 errors on some recurring events’ is closed to new replies.