Brian

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Viewing 15 posts - 8,026 through 8,040 (of 11,256 total)
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  • in reply to: Events Calendar Pro renewal #941590
    Brian
    Member

    This reply is private.

    in reply to: My Calendar just disappeared! #941588
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Event Registration Form #941587
    Brian
    Member

    This is a duplicate of this thread:

    Event Registration Form

    And being closed as we have responded on your first thread.

    in reply to: Automatic import Facebook events to events #941437
    Brian
    Member

    That is strange. It is such a low number to import and then stop.

    It still could be the amount of events from all those pages is causing the issue.

    I tried to load all the Page IDs and it would not even load the import page for me until I removed half of them.

    So as a test if you remove half of the Page IDs does it improve the import?

    in reply to: Download Manager and The Events Calendar #941436
    Brian
    Member

    Hi,

    I wanted to update you on this issue.

    We have reached out to the developer to see about getting a copy of their plugin and waiting to hear back. We think we have isolated it better and might be able to find a resolution.

    I cannot guarantee we will, but wanted to update you that we are working on it.

    Thanks

    in reply to: 404 errors on some recurring events #941432
    Brian
    Member

    You are correct this is strange.

    The links are correct for all the Events in the Month View.

    However, when I click on one it takes me to that /all/ page.

    It only does this on the Month view though.

    Can you please follow our Testing for Conflicts guide and see if that helps narrow down what is causing the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out.

    Thanks

    in reply to: Events Calendar Pro – sort events by category #941428
    Brian
    Member

    Hi Barry,

    The Events Calendar (free version) has category views built in to it.

    So if you have a category called Convention the url to see the Calendar Views would be”

    yoursite.com/events/category/convention/

    There is a feed setup for that view as well:

    yoursite.com/events/category/convention/feed/

    We do not have any other way to feed content out of the site.

    The filter bar add on can sort the main event views by categories, but does not have a feature to prompt a visitor to select a category before showing events.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Style all-day events differently #941426
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We do not have a built in feature to add a class if it is an all day event in the views.

    We do have a function:

    tribe_event_is_all_day

    https://theeventscalendar.com/function/tribe_event_is_all_day/

    Using that you could detect if the event is all day and then following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Add classes to the Events in the different views so you can style them differently.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Importing Eventbrite recurring events #941424
    Brian
    Member

    Great, hope it works out, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Events Calendar Pro renewal #941421
    Brian
    Member

    You are correct if you renew now it will add a year on to the expiration so it will change from September 2015 to September 2016.

    If you renew and that does not happen, please let us know.

    Thanks

    in reply to: Event Registration Form #941420
    Brian
    Member

    Hi,

    The thread is not closed sorry for that incorrect message.

    We do not have a registration system for our plugins. Although we have WooCommerce Tickets (or any of the other 3 tickets) they do not have the capability to collect information beyond the person who purchases.

    So if I would purchase 5 tickets using WooCommerce Tickets they would all be in my name and there are not custom fields to add.

    WooCommerce Tickets does not require Pro, you only need the free version to work.

    You maybe to use a plugin to add more fields in the checkout process, but that is not something we can support.

    We are looking to add a more full featured registration system, but I do not have a timeline for its release.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Missing stylesheet option on Settings > Display #941372
    Brian
    Member

    Which theme are you using?

    And if you change themes does the Stylesheet appear?

    Thanks

    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets. The WooCommerce tax system does work with tickets. However, it does not display the VAT tax on the ticket form where people can add tickets to the cart. It is possible to modify that form to show, but it is not a feature we have right now.

    We do offer 30 day refund period so if you purchase and it does not work the way you would like you can request one.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    For the event order does the fix in this post resolve the issue for you?

    After latest update upcoming events showing out of order

    Widget
    I see this css in your theme causing the event to only be 45% in width:


    .hentry.vevent.type-tribe_events {
    width: 45%;
    }

    Changing that in your theme could fix the issue.


    .tribe-events-adv-list-widget .hentry.vevent.type-tribe_events {
    width: 100%;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: How can I add WP Edit to Event Calendar Exerpt area #941309
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but it is beyond the support we can provide for 3rd party compatibility issues.

    Not sure if you are trying to add WP Edit in the Admin area, but we do not have any coding to give you to help out on that and not sure what WP Edit even needs for that to work.

    As for the front end if you have to make modifications for it to work we have our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Which can show you how to move and edit templates in your theme.

    Thanks

Viewing 15 posts - 8,026 through 8,040 (of 11,256 total)