[Brian]

Thanks for the information.

I would like to try our basic troubleshooting steps again before moving to a different approach on this.

Can you please change themes and deactivate all plugins besides the Events Calendar and the Events Calendar Pro and at the same time make sure everything is removed from the htaccess file, but the WordPress only coding.

If that does not work the next option is to see about having you setup a clean install on a test site, verify everything works with recurring events (or not). Then start adding your theme and plugins one by one to see if the issue can be found.

Let me know what you would like to do.

Thanks

[Brian]

This reply is private.

[Brian]

This reply is private.

[Brian]

Ok hope it works out for you.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Oh ok I see this is on the Community Events event add form.

Thank you for the feedback on this and I see what you are getting at.

I am going to have our team look at this and include it with our usability studies to see if we can improve this.

Thanks again.

[Brian]

It would not work if you ran that file with a cron.

The function is registered with the WordPress cron, if you would like to run it more you could customize the frequency and then trigger the WordPress cron.

[Brian]

Hi,

Thanks for the interest in Pro.

I am not sure what you mean by Calendar Feeds.

We have 3 ways to import events, csv importer, Facebook, and Eventbrite.

The csv importer is included in the free version and the other two are separate plugins.

We are working on a ical importere, but it has not been released yet and I do not have a timeline for its release.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

The error “Unsupported get request” is coming from a Page that has either an age or country restriction so the event is not available to the general public of the graph API.

We have this article that explains this more and a way to change the Facebook Page to enable imports (if possible)

https://theeventscalendar.com/knowledgebase/facebook-api-errors/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in Pro.

We currently do not have a method to import events from Google Calendar. We are working on a iCal importer, but it is not ready to be released and I do not have a timeline for it’s release.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using WooCommerce Tickets.

There is not much we can help on getting Google to mark or not mark email as spam that has an image as that is all up to them. I think that advice needs to come from them and not us unfortunately.

And you can follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

to move this file to your theme and edit it there:

the-events-calendar/views/tickets/email.php

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets.

It is possible to limit ticket purchases to one ticket, other customers have reported getting that to work.

You can do it by following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

To learn how to move and edit this file which controls the ticketing form on all events:

wootickets\views\wootickets\tickets.php

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. We do not have a export feature that includes the geocode data.

I have had luck with WP Ultimate CSV Importer Plugin in the past:

Import Export Suite for CSV and XML Datafeed

It enables you create custom exports. You maybe to use that to get the data you need.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Again,

I took a look at that site and that is a pretty big customization.

There is not much help we can do to make the calendar look like that, but looking through their css would show you part of what they have done.

I see in the css they used this to hide dates:

#tribe-events-content .tribe-events-calendar td.tribe-event-day-01, #tribe-events-content .tribe-events-calendar td.tribe-event-day-02, #tribe-events-content .tribe-events-calendar td.tribe-event-day-03, #tribe-events-content .tribe-events-calendar td.tribe-event-day-04, #tribe-events-content .tribe-events-calendar td.tribe-event-day-05, #tribe-events-content .tribe-events-calendar td.tribe-event-day-06, #tribe-events-content .tribe-events-calendar td.tribe-event-day-14, #tribe-events-content .tribe-events-calendar td.tribe-event-day-15, #tribe-events-content .tribe-events-calendar td.tribe-event-day-16, #tribe-events-content .tribe-events-calendar td.tribe-event-day-17, #tribe-events-content .tribe-events-calendar td.tribe-event-day-18, #tribe-events-content .tribe-events-calendar td.tribe-event-day-19, #tribe-events-content .tribe-events-calendar td.tribe-event-day-20, #tribe-events-content .tribe-events-calendar td.tribe-event-day-21, #tribe-events-content .tribe-events-calendar td.tribe-event-day-22, #tribe-events-content .tribe-events-calendar td.tribe-event-day-23, #tribe-events-content .tribe-events-calendar td.tribe-event-day-24, #tribe-events-content .tribe-events-calendar td.tribe-event-day-25, #tribe-events-content .tribe-events-calendar td.tribe-event-day-26, #tribe-events-content .tribe-events-calendar td.tribe-event-day-27, #tribe-events-content .tribe-events-calendar td.tribe-event-day-28, #tribe-events-content .tribe-events-calendar td.tribe-event-day-29, #tribe-events-content .tribe-events-calendar td.tribe-event-day-30, #tribe-events-content .tribe-events-calendar td.tribe-events-othermonth { display: none; }

I would look through more of their css to see what they did in firebug or a browser’s developer console to try and get everything they have done.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this.

What is the link for the venue that is not working?

Can you verify that it is published and please send me the link.

Thanks

[Brian]

Those links just give me the maintenance page. Did not see a way to see the site.

[Author]

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