[Brian]

Thanks Lars for the other coding. Glad it is working for both.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

We cannot change licenses over, but we can give you a refund and then you can purchase EDD Tickets.

Please email us your request and your order number to [email protected]

Thanks

[Brian]

Hi,

Sorry for the issues you are having with the update to WooCommerce 2.3

Can you try this coding to see if that helps resolve the issue:

// -----------------------------------------------------------------------------
// The code below this comment should be added to the theme's functions.php file
// -----------------------------------------------------------------------------

// Compatibility fix to help run WooCommerce Tickets 3.9 with WooCommerce 2.3.x
if ( class_exists( 'TribeWooTickets' ) ) {
// Form reference to ticket processing callback
$wootickets = TribeWooTickets::get_instance();
$callback = array( $wootickets, 'process_front_end_tickets_form' );

// Switch to a later action
remove_action( 'init', $callback );
add_action( 'wp_loaded', $callback );
}

Let me know if that works for you.

Thanks

[Brian]

This reply is private.

[Brian]

Hi,

Sorry for the issues you are having.

Looks like WooCommerce 2.3 and WooCommerce Tickets 3.9 do not work together just yet.

If you are seeing this for the first time I would hold off on updating WooCommerce to 2.3.

However, we have a fix for this issue to try:

// -----------------------------------------------------------------------------
// The code below this comment should be added to the theme's functions.php file
// -----------------------------------------------------------------------------

// Compatibility fix to help run WooCommerce Tickets 3.9 with WooCommerce 2.3.x
if ( class_exists( 'TribeWooTickets' ) ) {
// Form reference to ticket processing callback
$wootickets = TribeWooTickets::get_instance();
$callback = array( $wootickets, 'process_front_end_tickets_form' );

// Switch to a later action
remove_action( 'init', $callback );
add_action( 'wp_loaded', $callback );
}

Let me know if that works for you guys.

Thanks

[Brian]

Oh my bad it works in February, but not really after that.

Please try a quick change to the slugs for event views (events) and the single event(event)and see if that changes anything.

Events > Settings

Also, do you have any extra coding in your htaccess file?

ToolTips
As for the tooltips I would suggest debuging your theme using the WordPress settings:

Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

http://codex.wordpress.org/Debugging_in_WordPress

Please place that coding and load the month view and then check the error log and see if there are any errors.

Let me know what you find out and we can go from there.

Thanks

[Brian]

Oh can you provide the link for the workaround for Canvas. I would find it useful to know what it does and to be able to provide it to other customers that have issues.

If you cannot easily find it, no worries.

Glad it is working for you.

Thanks

[Brian]

Hi Again.

The List, Month, and Single Event View are still controlled in free version of the Events Calendar.

This is the template for the list view for that displays the excerpt:

the-events-calendar\views\list\single-event.php

You will want to move that to your theme here:

yourtheme/tribe-events/list/single-event.php

Let me know if you have any follow up questions.

Thanks

[Brian]

This reply is private.

[Brian]

Hi,

Thanks for using our plugin for some long and sorry for the issues you are having. I can try to help troubleshoot them with you.

Do you have any custom templates in the child or parent theme for the events calendar?

And have you tried changing the Events Template in the settings?

Head to this page:

Events > Settings > Display Tab

Then change this setting:

Events Template to Default Page Template
(or Default Event Template if already on that one)

Let me know what you find out and we can go from there.

Thanks

[Brian]

If you would like a refund you can email us the order number and the request to [email protected].

However, Filter Bar and Pro are two different plugins with different features. They are not included in each other.

All the features included in this page for the Filter Bar are not in Pro:

https://theeventscalendar.com/product/wordpress-events-filterbar/

And all the features for Pro listed on this page are not in the Filter Bar:

https://theeventscalendar.com/product/wordpress-events-calendar-pro/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the frustrations you are having.

The Eventbrite API key has to be added to each user account in their WordPress profile for them to be able to import Eventbrite Events.

Follow this process for each user you want to import events.

Eventbrite Tickets Settings Overview

The Validation server message is something we are looking into, but that message does not prevent the plugins from working.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

Are you asking for the ability to Create Event Categories? Or to check them in the Community Form?

We have the ability to check them, but not create event categories there.

If you create Event Categories in the Admin are they not showing in the form?

Let me know and I can troubleshoot it with you.

Thanks

[Brian]

We have this FAQ about Multisite:

https://theeventscalendar.com/knowledgebase/buying-licenses-for-multisites/

[Author]

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