Issue after Event Calendar Pro to 3.9.1 and Event Calendar Tickets to 3.9

[wickedsimple]

I upgraded both plugins on the site I manage and now when you go to add a ticket to the shopping cart you get a Error 500 – Internal Server Error.

BUT…if I go directly to the page that has the shopping cart shortcode the page appears.

[wickedsimple]

I should note that I also update WooCommerce today. After reading another community member’s post who is having the exact same issue, it appears that it’s with WooTickets.

here is the URL:

http://www.owlwayscreativestudio.com

If you try to add the ticket to the shopping cart you get the Internal 500 Server Error.

Any assistance you can provide is much appreciated!

Donna

[Brian]

Hi,

Sorry for the issues you are having with the update to WooCommerce 2.3

Can you try this coding to see if that helps resolve the issue:

// -----------------------------------------------------------------------------
// The code below this comment should be added to the theme's functions.php file
// -----------------------------------------------------------------------------

// Compatibility fix to help run WooCommerce Tickets 3.9 with WooCommerce 2.3.x
if ( class_exists( 'TribeWooTickets' ) ) {
// Form reference to ticket processing callback
$wootickets = TribeWooTickets::get_instance();
$callback = array( $wootickets, 'process_front_end_tickets_form' );

// Switch to a later action
remove_action( 'init', $callback );
add_action( 'wp_loaded', $callback );
}

Let me know if that works for you.

Thanks

[Jeff]

You should broadcast that one or do a quick update – because I was having the same problem, and the code fixed it immediately. Fingers crossed it doesn’t turn up again.

[Brian]

Hi Jeff,

We have updated WooCommerce Tickets to 3.9.1 to resolve the issue. The coding above should be removed before upgrading to WooCommerce Tickets 3.9.1 or later.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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