Brian

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Viewing 15 posts - 7,966 through 7,980 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Sorry for the issues you are having with the license.

    We did change sites and some customers have reported this issue, but it has always been short term.

    Can you verify the server the website is on has access outside your internal network to the internet?

    The license key is needed for automatic updates only, so the plugin will function without being validated.

    Let me know and we can look into this further.

    Thanks

    in reply to: Limiting Ticket Purchase Quantitiy #942315
    Brian
    Member

    We do not have any coding to provide and I am not sure what each person did.

    I have tested this plugin and got it to work for me to limit only ticket products as they all have the same product category:

    WooCommerce Advanced Product Quantities:

    WooCommerce Advanced Product Quantities

    That was also by event so I could buy 1 ticket per event per order based on my rules. It also mentions it has a per product override as well.

    I did not test this with WooCommerce 2.3 I was using 2.2.11 and not sure if it will work with 2.3 yet.

    Let me know if that helps.

    Thanks

    in reply to: Can not see event details on WordPress site #942312
    Brian
    Member

    Ok so the Map view is not working?

    If I visit the site now I can see the Map View is active, the default view, and working for me:

    http://firstreformeducc.org/events/

    Is that not what you see?

    in reply to: Add Category to Community event form #942308
    Brian
    Member

    Oh how strange. They should be appearing with check boxes to select them.

    Can you list a couple of the Event Categories you have from this page in your site’s admin:

    Events > Event Categories

    Thanks

    Brian
    Member

    No worries.

    Thanks for bringing this up. Your feedback has been added into our file for the next round of usability tests.

    Let me know if you would like anything else related to this topic otherwise I will close this thread.

    Thanks

    Brian
    Member

    Hi,

    I can answer your question here.

    That is still the default setting to make tickets hidden by default.

    Unfortunately, there is no feature within the plugin to change that without modifying the coding.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: My Calendar has Disappeared #942265
    Brian
    Member

    Hi,

    Sorry for the issues.

    The Calendar is located at this url:

    http://thesevenfoldstudio.com/WhiteBarn/events/

    It is possible to change it to the url with calendar.

    First delete and empty the trash for the Calendar Page.

    Then go to the Events > Settings > General Tab

    And change the events slug to calendar.

    Let me know how that works out.

    Thanks

    Brian
    Member

    Hi sorry for the issue you are having.

    Does upgrading to the update we released yesterday for WooCommerce Tickets help the issue?

    Before upgrading please remove the coding from the other thread that is in your function.php file.

    Armin, your issue sounds similar, but a little different. We can better help you one on one if the update does not fix the issue by having you please post your own thread so we can give you our full attention.

    Thanks

    in reply to: Many challenges with Calendar #942263
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Can not see event details on WordPress site #942262
    Brian
    Member

    Hi,

    Sorry I was not clear.

    What is the link to the venue that you can see, but not other users?

    Thanks

    in reply to: Automatic Eventbrite import to WordPress #942105
    Brian
    Member

    Hi,

    Thanks for the interest in the Eventbrite Plugin.

    It does not have a feature to automatically import events, they can only be manually done.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Kentico and integration with new website #942104
    Brian
    Member

    Hi,

    Glad you like our plugin, however, it is only for WordPress.

    Good luck on your project.

    in reply to: the events calendar #942103
    Brian
    Member

    Hi,

    Thanks for the interest in Facebook Events.

    I can answer your question. It is possible that you may not be able to import events from your Facebook Page, however, you can check the restrictions on your page first to see.

    If you look at the section in this article:

    https://theeventscalendar.com/knowledgebase/facebook-api-errors/

    Titled: “Unsupported get request” it has some steps to look for and change the restrictions on a page.

    Although Facebook may not allow it and unfortunately, we do not have way to get events from a restricted page as the API does not allow it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events from one page not importing #942101
    Brian
    Member

    It is possible Facebook added the restriction to the page based on the content or when setting it up they did not realize what the setting did and selected it as it is alcohol related.

    Unfortunately, There is no way around getting events from a page with restrictions, that is part of Facebook’s API.

    in reply to: Many challenges with Calendar #942099
    Brian
    Member

    Ok glad one issue is resolved in the admin.

    Can you verfiy you have no post or page called event.

    Also, if you change the event slug in the Events > Settings > General Tab

    And then resave permalinks does that fix the issue?

    Let me know.

    Thanks

Viewing 15 posts - 7,966 through 7,980 (of 11,256 total)