Brian

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Viewing 15 posts - 7,501 through 7,515 (of 11,256 total)
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  • in reply to: License key #947863
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: How to search from date to date? #947862
    Brian
    Member

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: User roles editable #947853
    Brian
    Member

    Unfortunately, we have a new policy and I am unable to access any admin areas even on a test site and I have removed the account information.

    That is strange that it is happening for you on your sites and I was able to get it to work.

    I am not sure what we are doing differently to cause this, but if you can use contributor as your second role I would go down that route and maybe revisit in the next version of our plugin and the User Role Editor.

    in reply to: How to search from date to date? #947705
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    It is not currently a feature to search by a data range in either Pro of the Filter Bar.

    The search starts with the date you choose and goes into the future with no limit.

    I can see value if having a range of dates to search from and If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: 404 pages of events that are not reoccuring #947702
    Brian
    Member

    What version is working for now then?

    Also do you have any coding in your htaccess file or any custom redirects in WordPress SEO plugin or another redirect plugin?

    Since you have a live site are you able to setup a clone of the site to test and resolve this issue?

    Let me know.

    Thanks

    in reply to: How to check for events page condition #947700
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I have a list of conditionals that might help:

    https://gist.github.com/jo-snips/2415009

    Another one to try is:

    is_singular( 'tribe_events' )

    Let me know if that helps.

    Thanks

    in reply to: Filter Bar Theme Conflict, but What? #947698
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: License key issues #947697
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Multisite license #947696
    Brian
    Member

    Hi,

    Thanks for the interest in our plugin.

    The free version of the plugin does work on Multisite and is required for all our plugins.

    Licenses
    This is the write up we have about multisite license:

    https://theeventscalendar.com/knowledgebase/buying-licenses-for-multisites/

    If you need more then the licenses we offer please contact us here:

    https://theeventscalendar.com/contact/

    Discounts
    We offer discounts for non-profit organizations if your qualify here is more about that:

    https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

    It is possible to roll out on a site by site basis as well.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: 404 pages of events that are not reoccuring #947648
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Thanks for running through the 404 Error Guide Steps.

    So the Recurring Events work, but the regular events are having an issue and downgrading the Events Calendar fixed it?

    So is you site right now is working with an earlier version of the Events Calendar, correct?

    Let me know and we can go from here to resolve this.

    Thanks

    in reply to: Price for registered and non-registered users #947645
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets.

    There is no feature to display different tickets based on if a user is registered or not.

    You maybe to follow our themer’s guide and customize the form to do that, but it is not something we can provide support on.

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: License key issues #947644
    Brian
    Member

    Hi,

    The plugins work without the license key. That is only needed for automatic updates. So you do not need to add the license on a development site.

    We have this article about how you can move the license around if you would like as well:

    https://theeventscalendar.com/knowledgebase/using-one-license-for-your-live-and-dev-sites/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: License key #947643
    Brian
    Member

    Hi,

    When activating on Multiste the license tab appears in the Network Admin Settings Section. Do you see it there?

    Also, when WooCommerce Tickets is used the Cost Field is replaced by the ticketing fields and uses that for the costs. There is no feature to use both.

    Let me know if that helps.

    Thanks

    in reply to: check organizer name #947636
    Brian
    Member

    I would try something like this and just pass the eventid ($postId) to it:


    function tribe_get_organizer1( $postId ) {
    $organizer_id = tribe_get_organizer_id( $postId );
    $output = '';
    if ( $organizer_id ) {
    $output = esc_html( get_the_title( $organizer_id ) );
    }
    return $output;
    }

    Then you could call it like this:


    echo tribe_get_organizer1( $variablewithID );

    Brian
    Member

    Hi Jakub,

    Sorry for the issues I can help out here.

    Usually a 500 error on that page means the script times out. How many pages are you trying to import Events from?

    If there are too many for the server to handle the error you are getting is expected.

    When that page loads it gets a list of each Facebook Page’s events and then checks to see if it has been imported or not.

    Since the script has to wait on Facebook for the list for each page it can drag on how long the script can take.

    If you can increase the PHP timeout limit that may help, but you may also have to reduce the amount of pages you are pulling from as well.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 7,501 through 7,515 (of 11,256 total)