Brian

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Viewing 15 posts - 7,516 through 7,530 (of 11,256 total)
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  • in reply to: Calendar won't display event title in Month view. #947629
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I am unable to troubleshoot issues on the Pre Sales Forum.

    Please post in the Support Forum on WordPress.org for the Events Calendar.

    The Events Calendar

    It does sound like a theme issue with the css and the text is being set to white so it is hidden. It is hard to say what the issue is without looking at the site though.

    Thanks

    in reply to: User role for Check-In #947628
    Brian
    Member

    Hi,

    We are working on improving the checkin process, but I have do have a timeline when that might be released.

    You could try using the User Role Editor and the Adminimize to create a role that only has attendee access.

    User Role Editor

    Adminimize

    You can start by coping the Admin role in User Role Edit, then removing capabilities that are not needed. It would take some trial and error to figure that out.

    Then use Adminimize you can hide all the admin areas of the site you do not want them to have access to.

    Another Option
    Or you could again use the User Role Editor, create a new admin role, then skip changing capabilities and just use Adminimize to hide everything from them, but the Events Section.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Front End Submission – Venue Listing – BuddyPress #947624
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. My answers are below:

    Front End Submission: Is there a possibility for creating a submission charge?

    There is no feature with Community Events to do this, but you could setup a membership system to do this, but that is not something we can support.

    Venues: Can the Venues get pimped up? Images, more detail, contact info, tabs? Can I control who gets to insert or edit venues (using user role & capabilities like in with the events manager plugin)

    It has it’s own capabilities registered in WordPress, there is no featured image, but there is a content editor you can add information to.

    BuddyPress: After scrolling around, I learned that your plugin does gel yet with BP. How many votes does it take for this to happen? I need the event to show up in the BP profile. Will the person be able to access their events via the BP login?

    We do not have any immediate plans to add more features to integrate with BP.

    Can the ‘organiser’ dropdown in front end submission be disabled so people can’t submit events under someone else’s name?

    Yes you can disable that using our themer’s guide to remove the fields:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Event Owner: I can’t see any mentions of event organisers/owners on event posts. I would need it to be more info rich as the people behind the events (public speakers and teachers) need to sell themselves with their credentials before selling their event. Ideally it would lead to a profile (which can be done in BP)

    This is not a feature we have, it could be possible with a customization on your end.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Event updates #947620
    Brian
    Member

    Hi,

    Sorry for the issues you are having. An Event once the End Date and Time has passed will be removed from the Calendar and go to the Past Events Section.

    I am unable to troubleshoot this on the Pre Sales Forum can you please post your issue on the WordPress.org Forum for the Events Calendar.

    The Events Calendar

    Thanks

    in reply to: Where does the Uploaded image go. #947618
    Brian
    Member

    Ok it should be loading automatically from the Community Events Form.

    Can you please follow our testing for conflicts guide and see if that can narrow down where the issue is coming from:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Use TEC meta in other plugin #947616
    Brian
    Member

    Not sure why it would not be working. I am limited in being able to troubleshoot customizations.

    However, I an answer questions.

    The Start time is included in this field: _EventStartDate

    Same with the end time in this: _EventEndDate

    Those include both the date and time.

    in reply to: Community Events and Tickets #947613
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Your Welcome, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: User roles editable #947610
    Brian
    Member

    That is strange.

    I just tried on my test site on the Editor Role and it worked again.

    Are you able to try with another theme or on another site and see if that resolves it?

    in reply to: Integration with themes database #947608
    Brian
    Member

    I have not used that theme so not I cannot make a recommendation. I would look at the comments and other reviews and see what people say about it.

    in reply to: Possible to Sell Tickets for City Tours? #947607
    Brian
    Member

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Filter Bar Theme Conflict, but What? #947606
    Brian
    Member

    Hi tutinom,

    Sorry for the issues you are having.

    I am limited in the support I can provide on Theme Compatibility issues. I can help narrow down the problem, but may not be able to provide coding to resolve the issue.

    I took a look at your site and the Filter worked for me.

    However, I did see this error that maybe causing issues.

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
    https://maps.gstatic.com/maps-api-v3/api/js/20/2/main.js
    Line 60

    If you are still having issues after fixing that it is best to start a new ticket so we can help you one on one. However, if you post back here I can help out too.

    Thanks

    in reply to: Update for WooTickets #947416
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: photo view is loading to a white screen #947415
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    in reply to: Map Sync #947414
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

Viewing 15 posts - 7,516 through 7,530 (of 11,256 total)