Brian

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Viewing 15 posts - 6,646 through 6,660 (of 11,256 total)
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  • in reply to: Display time overlap between events. #958685
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a feature in any of our plugins to overlap event times nor display them as the pdf showed.

    That is a cool look though, but just not available with our plugin.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Events not showing on calendar #958684
    Brian
    Member

    Hi,

    Sorry for the issues you are having I can help troubleshoot them with you.

    Can you please verify the test Event is published and please send a link to the single view of the event.

    Also, the Next and Previous Month links only work if you have an event in the next month. Not sure what is happening on your site though.

    Let me know about that Single Event Link and we can go from here.

    Thanks

    Note: Please do not provide any admin information our terms and conditions block us from accessing any customers sites.

    in reply to: Event Calendar – suitable for us? #958682
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    I can help you out here.

    First the license for all our plugins are for one year and each plugin is separate so none of the features are included in a bundle with another plugin. So buying Event Calendar Pro + Woo Tickets does not include Facebook.

    Also, all our plugins only require require the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    WooCommerce Tickets does enable you to sell tickets per events with a stock per ticket. There is currently no global stock so if you have two tickets each stock is independent of each other.

    With the core version of the Events Calendar we have Event Categories that you could use to differentiate the events. Each category creates it’s own event views (month, list, etc)

    You maybe only need WooCommerce Tickets and core version of the Events Calendar. But if you want Pro features you should purchase that as well. Please not tickets do not support recurring events found in Pro.

    I would check out our new user primers to see all the features available that you might like:

    https://theeventscalendar.com/knowledgebase-category/primers/

    Finally, we do have this list of Freelancers that maybe to help customize the plugins:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Cron Auto Import from CSV #958676
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out.

    But I am limited by our terms and conditions on supporting customizations.

    The importer files start with this file:

    the-events-calendar\lib\io\csv\ecp-events-importer.php

    That is also the base directory for everything related to the importer.

    Beyond that we do not have information on how to customize that to run from a cron and autoimport.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    You can change that with a WordPress setting.

    Go to Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    Thanks

    in reply to: Events Not Loading When Filter Chosen Or Next Month #958663
    Brian
    Member

    Great glad it helps and it is working.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I took a look at your screencast and see what you mean.

    That is actually custom modification of the list view so not sure what the cause of the issue is.

    The list view that ships with the plugins looks like this:

    http://wpshindig.com/events/list/

    You maybe looking for a script that needs to run again after the ajax call to load the next events in list view.

    That could be in your theme, but it is really unknown to us how this was setup.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Event – Slug Permalink #958434
    Brian
    Member

    Hi Colin,

    I can help out here.

    For the events they work like posts and it is possible to change the slug.

    If you are in the event list and do a quick edit of a single event you can change the slug there.

    If you are editing a single event if you click edit next to the url under the title you can edit the slug there.

    Let me know if you are not seeing those options.

    Thanks

    in reply to: Altering the 'Organizers' Name & Slug? #958431
    Brian
    Member

    Great thanks for sharing.

    I put the going into a gist to share as well:

    https://gist.github.com/jesseeproductions/fcd388b1b9f1e634292b

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Drafts are visible #958430
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Following Plugins Out Of Date #958429
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: I bought the wrong version of the plugin Tickets #958335
    Brian
    Member

    We cannot reimburse the different, but we can refund the initial purchase and then you can get the personal license.

    Please follow our refund policy outlined here:

    Refund Policy

    And we can take care of it.

    We are working on WPML I look forward to us having it as well!

    Thanks

    in reply to: Product return #958334
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

Viewing 15 posts - 6,646 through 6,660 (of 11,256 total)