Following Plugins Out Of Date

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  • April 23, 2015 at 4:22 pm #957941
    unveilchurch
    Participant

    We have updated plugins and valid key but we continue to get this message. “The following plugins are out of date: Events Calendar PRO 3.9.2. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version.” Please let me know how to get rid of this message. Thanks

    April 24, 2015 at 7:13 am #958029
    Brian
    Keymaster

    Both the Events Calendar and the Events Calendar Pro are now version 3.9.3

    Please update both to that version and the message should go away.

    Let me know how that works out.

    Thanks

    April 24, 2015 at 9:03 am #958087
    unveilchurch
    Participant

    Brian, thanks so much. The message has gone away. One quick question though. In our plugins page in wordpress it says that Events Calendar is 3.9.3 However the Events Calendar Pro still says 3.9.2

    I downloaded the Events Calendar Pro from my account and tried to upload it but wordpress says that the upload failed and it still remains 3.9.2 Any assistance would be appreciated. Thanks again!

    April 24, 2015 at 10:39 am #958135
    Brian
    Keymaster

    Glad we took a step forward. To manually update Pro (or any plugin) you have to deactivate and delete it. Then upload the new version and active.

    This process should not delete events or change settings, but it is always a good idea to backup beforehand.

    Thanks

    April 24, 2015 at 1:48 pm #958198
    unveilchurch
    Participant

    Ok, I have no idea what is happening. I deactivated and deleted. Then uploaded Event Calendar Pro 3.9.3 It said again that it failed. But when I go to plugins page it shows its there but now it is 3.9.1

    I am totally confused.

    April 24, 2015 at 5:09 pm #958240
    Brian
    Keymaster

    If that is the case you may have to go in by ftp or through your hosting file manager and check on the plugins there and maybe delete them.

    Then reload the new copies.

    April 26, 2015 at 2:32 pm #958389
    unveilchurch
    Participant

    Brian, yes, went into ftp and deleted it and installed again and all is well. Thanks for direction in this matter! Very much appreciated!

    April 26, 2015 at 2:33 pm #958390
    unveilchurch
    Participant

    My issue is resolved. Thanks again!

    April 27, 2015 at 5:20 am #958429
    Brian
    Keymaster

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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