[Brian]

Hi,

Thanks for the interest in Recurring Events with Tickets. I can say it is something we are working on and have the scope planned out. I do not have a release date though and cannot give an estimate of when it might be out as that is unknown right now.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in Pro.

We do not have a expiration feature in any of our plugins.

But, all events have a end date and/or time, so after that time period they go to the past events section.

The best way to test that out is on the Events Calendar, the core version found for free on WordPress.org:

The Events Calendar

[Brian]

Hi,

Sorry for the issues with the bad import. I can help you out.

We do not have a rollback method. The easiest thing to do would be to delete all the events, venues, and organizers with the bulk delete in their respective lists.

If you are looking for a backup of the site it would be a good idea to look for a plugin to do that on WordPress.org as we have no backup features.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

I can help out here.

So is that text and image suppose to show on every event page? Or just on the main views (month, list, etc)?

Is this content in the Events Setting: “Add HTML before event content”?

If not where is the content at on your site?

[Brian]

It is hard to say what the issue is in the theme. It is a heavily modified version of Twenty Eleven so something there is causing the issue.

I would start with the functions.php and look for anything related to post saving or changing dates. I have not seen this before so not sure the cause of this.

But that is where I would start.

[Brian]

If that is the case you may have to go in by ftp or through your hosting file manager and check on the plugins there and maybe delete them.

Then reload the new copies.

[Brian]

Thanks for the information and the screenshot.

You mentioned you deactivated all plugins. Did you also change to a WordPress codex theme and try to create a recurring event when a different theme is running?

Let me know.

Thanks

[Brian]

Great glad the update helped.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Glad we took a step forward. To manually update Pro (or any plugin) you have to deactivate and delete it. Then upload the new version and active.

This process should not delete events or change settings, but it is always a good idea to backup beforehand.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

I can help out.

Can you please follow our 404 Error Guide and see if that helps:

Fixing HTTP 404 errors

Let me know what you find out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

How many weeks are you trying to create events in advance for? If you reduce that number can it create the events?

Also, when creating events are you checking: “Hide From Event Listings”?

I do not think downgrading will solve the issue, but.

This coding should resolve the Trash series Issue:

/*
* The Events Calendar 3.9.1 Fix Trash Series when Hide From Event Listings is checked in Recurring Events
*
*/
class RecTrashFix {
public function __construct() {
add_action( 'wp_trash_post', array( $this, 'add_query_action' ), 5 );
}

public function add_query_action( $post_id ) {
if ( ! tribe_is_recurring_event( $post_id ) || wp_get_post_parent_id( $post_id ) ) return;
add_action( 'tribe_events_pre_get_posts', array( $this, 'remove_posts_excl' ) );
}

public function remove_posts_excl( $query ) {
$query->set( 'post__not_in', array() );
}
}

new RecTrashFix;

Let me know about all this and we can go from here.

Thanks

[Brian]

Hi,

We have an iCal Importer in beta that ends today, we do not have a release date yet for it.

We do not have a Google Calendar Importer and one is not in our timeline to add right now.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

We maybe to help out, but it is not possible to directly transfer a license.

Please have the person who wants to renew a license email us at [email protected] and explain the situation and we can see about providing a coupon to get the plugin at the renewal price.

Thanks

[Brian]

Hi,

Sorry for the issues. We are aware of this bug and have a fix in the 3.10 release. We are testing that release now, but I do not have a release date to give out yet.

I have added this thread to your bug ticket and we will update you once we have a fix released.

Let me know if you have any follow up questions.

Thanks

[Brian]

Both the Events Calendar and the Events Calendar Pro are now version 3.9.3

Please update both to that version and the message should go away.

Let me know how that works out.

Thanks

[Author]

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